I had visited Hacienda Resort 2 years ago and decided to try my luck again with the Villas. I made the reservation via our RCI Membership and the place keeps getting better and better.The villas is spacious, my kids didn't want to get out of the pool we had to dragged them to go out for dinner.The have a very... more

My sister and my 2 best friends went there to celebrate our holidays, We stayed in Villa 58. I cannot express my gratitute and thanks to all the staff that made it an unforgettable stay,The area is gourgeus. Breakfast is served early at the villa, Mariana was our Maid. The food is excellent. One night they had a BBQ dinner... more

Upon arrival, we check in at a very elegant lobby and were taken inmediately to the Villa # 26 (You have to see it to believe it!!!) We had our own pool and breakfast served at the villa. Teo, our maid struggle with the english (to make it worse most of us spoke only french) but she was pleasant and... more

we arrived and were kept waiting 7 hrs by lies and deception only to find the villa we were eventually taken to was under renovation and had no glass in the windows or doors and no air and bad plumbing and it rained!!!!of course it poured so was right inside the place!!! gave us a key...but since you could reach... more

My Husband & I just returned from the Karisma Villas Del-Mar 2-10-04. THANK GOD! We rented a 3 bedroom Villa. The foliage was beautiful, but that's about it. Our roof leaked in the Kithchen. Cooked to order breakfast was a continental breakfast, the same everyday! Our 4 bathrooms all had problems too, no hot water, nothing from the faucet, no... more

My husband and four children stayed at the Villas four years ago and had a lovely time! We were thrilled with our villa - which seemed more like a mansion with it's very own large pool. It was very spacious and allowed all of us privacy if we wanted it. A maid would come every morning to cook us breakfast... more

Fifteen members of my family including an eight-month-old baby arrived at Hacienda Resort Puerto Plata on December 26 expecting to stay in the two villas that had been promised to us. My brother and his wife and two young adult sons and my sister and her husband and their two young adult sons were to occupy a four-bedroom villa, and... more