Don't be fooled, the Barcelo Puerto Plata Premium is definitely not a 4 star hotel - it is hardly even a 2 star. We usually go on vacation to Cuba but decided to see the Dominican for a change. Traveled with Air Transat out of Halifax. We stayed from April 9th to April 23rd, 2008. Check in time: We traveled... more

Hi my name is Tony, I’m from Toronto, Canada I was at Barcelo Puerto Plata hotel from 04/01/08 to 04/09/08 and there were 7 people in my party. I had an excellent time the staff is just fabulous always smiling and very helpful and the place is spotless. Don't forget to bring $1 bills for tips they certainly go along... more

the stories of the previous review of the resort in my opinion were greatly exagerated. we arrived there april 16/08 and with in less than 1/2 hour we were in our room and changed and heading for the buffet area. during the next 7 days at the request of our travel agent we were asked to objectively access the the... more

Like others who read the reviews, I was nervous to arrive at the Barcelo. But once we got there I couldn't have asked for any better. The resort is beautiful. The pool areas are amazing, always enough loungers. The beach was fantastic, we spent most of our time there. Never had a difficult time finding a lounger there no matter... more

Lets start with the good stuff first.... the resort was beautiful,(on the outside) the landscaping was well kept, the beach was well groomed, ocean was crystal clear and calm. The restaurants were done in "high class" decor, no complaints about the food, it was always tasty, but the servers made it hard to tip. We are a tipping family and... more

We just got from the Barcelo on April 6, 2008. The experience was so so. I do not like it that EVERYONE had their had out for money. The check in was fast but they would not give us a key to the safe right away. I went back an hour later and got the key to the safe and... more

What a blast.......Hola!!!!!!!!!!!!!!!!! We have travelled to many destinations as well as the Dominican 5 times. We had the best time here at the Barcelo Resort. The total vacation was exciting from the minute we arrived. The people were happy, pleasant and very accommodating, we couldn't ask for much better. The resort was clean and colourful room was clean when... more

Booked the holiday with Thomas cook online. After reading the reviews we were worried about the rooms as they looked very basic and not what we are used to from a four star. Anyway the hotel itself has two pools one large pool and one small children's pool. There is a pool bar that serves drinks and is great, staff... more

The rooms were disgusting. The toilet was broken, the tv didn't have a remote, the beds weren't comfortable, the furniture was old and looked dirty. There were bugs everywhere in the room even after a bottle of disinfecting spray and bug spray. Although the resort wasn't too bad. Service was pretty good the beach was ok.. except people would come... more