Marriott San Juan Resort & Stellaris Casino

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating: 4.0 of 5 stars
TripAdvisor Popularity Index: # 4 of 38 hotels in San Juan
Description: Modern, contemporary hotel, 5 miles from Old San Juan - Rooms feature terrace balcony, dark wood furniture and soft colors.
  • Address
    1309 Ashford Ave
    San Juan 00907
    Puerto Rico
Check Rates: $265 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable popup blockers.

TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.0 of 5 stars Based on 402 traveler reviews
  • What to Expect:
    • 4.0 based on 269 reviews Rooms
    • 4.5 based on 267 reviews Service
    • 3.5 based on 267 reviews Value
    • 4.5 based on 270 reviews Cleanliness
    • 4.0 based on 101 reviews Pool
  • Recommended For:
    • 60% based on 296 reviews Families with young children
    • 60% based on 296 reviews Families with teenagers
    • 50% based on 296 reviews Older travelers
    • 40% based on 296 reviews An amazing honeymoon
    • 30% based on 296 reviews Young singles

Reviews of Marriott San Juan Resort & Stellaris Casino

( 1-10 of 402 )
2 of 5 stars
Atlanta, GA
May 12, 2008
1/3 found this review helpful

I was disappointed with the Marriott. The service level was poor and it was not just because of the typical Caribbean service level. The staff does not know how to deal with guests and there is no communication between departments. The elevators in the hotel were not working properly and there were always lots of guests and housekeepers waiting for... more

5 of 5 stars
Philadelphia
May 8, 2008

We can't say enough about this hotel!! The hotel staff was extremely pleasant and helpful. We stayed in a corner view room and it was absolutely perfect. The views were amazing. We did not eat there much because it's so extremely close to many amazing restaurants. The coffee was great as was the chinese food located in the Casino area.... more

Management response from
JCT-DOM-PR, San Juan DOM

Dear Guest; It is great to know that you chose the San Juan Marriott Resort & Stellaris Casino for your honeymoon destination. We are very happy that you had a great time at our hotel and that had the time to enjoy our rooms, beach, and others. We hope to have you at our hotel in a next time. Sincerely;...

3 of 5 stars
Jersey City, NJ
May 8, 2008
0/1 found this review helpful

We stayed here one night with our daughter enroute back to the States after spending a week on Culebra. This property was really nice - rooms, pool, gym (ok, not great) and the location was good. It's in the Condado area so it was easy to walk and grab dinner. However, I was amazed at all of the college kids... more

5 of 5 stars
Cedar Hill, TX
May 8, 2008

I truly enjoyed my little Birthday getaway. We really found the reviews on here to be on point. The hotel was decent we got a different room with a better view. You may need to know a little spanish to communicate with the maid and some waiters at the nearby restaurants and stores. The live band downstairs was a treat.... more

Management response from
JCT-DOM-PR, San Juan DOM

Dear Chellie; It was good having you at our hotel for your birthday. Congratulations! We hope to see you very soon when you come back to San Juan, Puerto Rico. Sincerely; San Juan DOM

May 7, 2008
1/1 found this review helpful

First - we booked through priceline for a Saturday night after a cruise for $175 per night ..... when we checked in asked to see if an upgrade was available - offered $25 extra per night for ocean/pool view room - so we upgraded. ........ we checked in at 11:00 - GREAT service there!!!! .......... room had a good view... more

Management response from
JCT-DOM-PR, San Juan DOM

Dear Kelly; We read your review and it is a pleasure to know that you enjoy your visit at our property the San Juan Marriott Resort & Stellaris Casino. Hope to see you very soon in your next visit to San Juan, Puerto Rico. Sincerely; San Juan DOM

5 of 5 stars
Hartford, Ct.
May 5, 2008
1/1 found this review helpful

So pleased with our selection. The reviews here were really helpful. Were really convinced when we walked by el Convento. Don't get me wrong, Convento is very nice, but we spent an entire week in San Juan and Old San Juan is worth a day trip at most. If you're in San Juan for more than 2 days, stay at... more

Management response from
JCT-DOM-PR, San Juan DOM

Dear Guest; Thanks for choosing the San Juan Marriott Resort & Stellaris Casino for your past vacation, we are really happy to know that you had a great time here and that are willing to come back. We hope to see you very soon. Sincerely; San Juan DOM

May 3, 2008
1/5 found this review helpful

I was a little hesitant about Priceline because whatever the reason I was unable to read the reviews for this hotel. However, I read the reviews on the hotel via trip advisor and they were average but this review will be the pure unadulterated truth. First of all I’m a germ phobic and simply must stay in a clean hotel.... more

5 of 5 stars
new york city
Apr 30, 2008
1/1 found this review helpful

My friend and I, very much in need of a vacation from NYC, booked a trip to San Juan. We chose the Marriott due to all the amazing reviews despite the more expensive price compared to other places on the condado strip. The Marriott exceded out expectations. In everyway. Our flight arrived at 10 am, and even though check in... more

Management response from
JCT-DOM-PR, San Juan DOM

Dear Guest; After all the good things you said about our hotel we couldn’t ask for more. Thanks for letting us know how much you enjoyed your stay at our hotel and for the very nice feedback given about our associates specially Juan (Front Desk), Nancy (Concierge), Gabriel (Bell Man), and Emmanuel (Bell Stand) we will share your review with...

5 of 5 stars
virginia
Apr 29, 2008
1/1 found this review helpful

This hotel was excellent. The service was outstanding. I have been traveling often for the last 10 years and this was one of the best hotels I have stayed in. The taxi ride cost $18 from the airport and $18 more to get to the cruise ports. The best part of all, the rooms were clean, which you can't alway... more

Management response from
JCT-DOM-PR, San Juan DOM

Dear Guest; It is very good to know that you consider our hotel excellent with all the traveling experience you have. We really hope to see you some time soon at our hotel and that you get the chance to stay longer with us, so that you may enjoy our comfortable rooms as you said. Sincerely; San Juan DOM

5 of 5 stars
Cuba, Missouri
Apr 25, 2008
3/3 found this review helpful

Date: April 2008 Reviewer: Chris - Missouri The Marriott San Juan Resort & Stellaris Casino - You definitely get what you pay for here. From the minute you walk in the door with the marble floors, the bar right inside and live entertainment. We arrived at 9 PM on a Friday night and the party was already going! The entire... more

Management response from
JCT-DOM-PR, San Juan DOM

Dear Chris; It is very delighting to know that your past vacation was at our hotel and that you had a wonderful time with us. It is great to know that your daughter had the opportunity to gamble for the first time and that it was at our casino. We hope you come back very soon and have the opportunity...

Reviews of Marriott San Juan Resort & Stellaris Casino

( 1-10 of 402 )
Travelers who viewed this property also viewed
Location: San Juan, Puerto Rico
$144*
Check Rates
Location: San Juan, Puerto Rico
$213*
Check Rates
$377*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Marriott San Juan Resort & Stellaris Casino? Share your experiences!

Do You Own Marriott San Juan Resort & Stellaris Casino?

Marriott San Juan Resort & Stellaris Casino Address

1309 Ashford Ave, San Juan 00907, Puerto Rico