Let me start first by saying for a Hilton I expected much better, I mean come for almost $500 per night I wouldn't think you would have holes in the floor!! We arrived in San Juan around 2:30 on a saturday so of course the airport was very crowded. We finally got a cab and he took us to our... more

My husband and I stayed at the Caribe Hilton from 8/15/08 to 8/21/08 and we were very disappointed. I had called the hotel 5 days prior to arriving, just in case, to confirm our reservation and let them know we would be arriving late (11:00 pm) and to request one king size bed instead of two queen size beds. They... more

Well - My husband and I just returned from a 7day/6night stay at the Caribe Hilton...and I have A LOT of mixed feelings about our stay. First of all - The staff for the most part is very helpful. We arrived on the day of our check in at 12noon. We were provided passes for the executive lounge and a... more

My family (party of 6) and I stayed at this hotel from August 11th until the 12th (one night) of 2008. The experience was horrible!! The condition of the hotel is terrible. IT NEEDS TO BE CLOSED FOR REMODELING URGENTLY! We stayed at the new tower and we were told, when I went to the Frontdesk to ask for a... more

We stayed at the Caribe Hilton before departing on our Celebrity Cruise in March 2008. It was a great hotel and a great location - very close to the port. Our room overlooked the ocean and had a nice sized balcony. The staff was efficient and extremely helpful. The only slight negative was that the AC was not that cool... more

I stayed here with my husband and 6 year old child for 2 nights in July. We paid $210 per night including the buffet breakfast. The final bill totaled $560 after taxes, fees and parking. Well what can I say? In December 2006 I stayed here and wrote a fabulous review on this website. Now, I am disappointed that all... more

All I can say about the Caribe Hilton is that it was just OK. The facility and grounds were fine and enjoyable but the room was totally NOT what I expected from a Hilton Resort. Our room was in the main tower on the 5th floor and I hated it from the moment we walked in. It is old and... more

We stayed at this resort for a week. According to the friends we traveled with who have been coming to this resort for the past 10 years, things have slipped with the new manager. Staff confirms he has fired workers and kept middle-managers. This was apparent with the "work slow down" we experienced. Our room was older, but dirty. I... more

I sort of tagged along on this trip to Puerto Rico, so I did not choose the hotel. My first impression upon arrival was good... the hotel has a beautiful downstairs lobby. The room, however, was not up to the same standard. I will say the bed was extremely comfortable, but there were some other issues. The lock to the... more