La Concha is definitely a work in progress. The hotel is beautiful though and the staff was exceptional, especially the Manager Marisabil. The lobby is very contemporary with an expansive bar in the middle of it. The pool area was just beautiful and I loved the idea of the lounging couches... Our room was an ocean view, no balcony, a... more

This was our family's first trip to San Juan...so there are some things you need to keep in mind when you compare this destination to others. First, nobody is in a hurry....anywhere in Puerto Rico. If I had only stayed at the hotel, I might not have realized that service is not 5 star anywhere on the island. If you... more

I just got back from my first trip to Puerto Rico and had a wonderful time, thanks in part to La Concha! The hotel was amazing and I highly recommend it. It's possible that I went in the off-season because the hotel and San Juan in general were pretty empty, which was fine with me. Upon check-in, we were upgraded... more

We stayed 2 nights and 3 days at La Concha and absolutely loved it. It is very sleek, cool and stylish. Feels like a place where Frank Sinatra, Dean Martin and the rest of the rat pack would feel comfortable. My wife called it very swanky. The bell service was prompt and eager to help us with our baggage and... more

The hotel looks nice when you show up, but disappoints on almost all counts going forward. Service is lousy...example, asking for a towel in the late afternoon at the pool, and the attnedant hands us two towels from the used towel bin. Tried to get a towel at the beach, and the attendant looks as if you're requesting some sort... more

Words could not express how beautiful La Concha Resort Hotel has become. The outstanding service from the minute you walk in the door, being greeted by very good looking, fashionable attire men/ women to the outstanding views of the pools/ocean. There were things to do through out the evening...ooooh, and let's not forget the amazing breakfast at Level 25.....this will... more

Just returned from a 4 night stay at La Concha and while overall very pleased, it was a bit of a mixed bag.... On the positive side, the hotel facilities are beautiful, very South Beach inspired decor, outstanding pool areas, excellent lobby bar. The room (ocean view - 9th floor) was similar in decor - very contemporary. The bed was... more

My wife and I stayed at this hotel for 5 nights for a combination of business and pleasure. The positives include a great location and beautiful décor. That’s where the positives end unfortunately. Upon check-in I was informed that our reserved beachside balcony room with King bed was not available but that they could offer me a pool side room... more

My husband and I arrived at La Concha on April 1st. From the minute we pulled into the lobby entrance to the moment we departed, we only had one thing to say about our experience: HEAVENLY. From the ethereal white uniforms of the ladies, the courteous assistance from our bellman, to the awesome bars, restaurants and workout facility, this place... more