Before going, we read some negative reviews here and were a little worried. We own at Hyatt (Lake Tahoe, 2 weeks, and Hyatt Naples, 1 week) so this was an exchange. We found the property and the staff terrific. The beach is beautiful and the pools great. Good restaurants within 15 minute drive (and the resort will shuttle you if... more

Be aware that if you are visiting the hotel, it is not what it used to be. There are no restaurants on site, only one pool remains. The kids pool with the water slide and the river pool are closed! I did not know this when I booked through Travelocity. However, the existing pool and grounds were still nice and... more

our 5th visit to the Hyatt. We got there just before the river pool closed at the end of January. the barricades were being erected as the Cerromar was just sold. Nobody is sure who wiil operate the new hotel. There is only one pool now. the gift shop/store is closed as well. The property to the left of the... more

My wife and I got married and the previous Hyatt sister property Dorado Beach and stayed for our honeymoon at the Hacienda del Mar. My mom owns a timeshare at the Hacienda and since it was being renovated they upgraded us to the corner unit with the larger balcony and it was unbelievable. I work for Marriott in room operations... more

The hotel was great and you could go snorkeling on their beach. The river pool was fun as well. more

My husband and I traded one of our Marriott time shares for a week at this Hyatt property. For us, this villa property was perfect. I loved the close proximity of the pools and ocean. In five minutes I had my coffee (free espresso in the lobby), a beach towel, my book, and a lounge on the sand (under a... more

I just got back from a short stay at the Dorado Beach Club (this is what they are calling it now). There are only 36 operating rooms...so as you can imagine this place is very isolated. There are locals who have club memberships, who use the pool and beach and golf courses, but down by the 3 "villas" there is... more

Ok, so most of the reviews were right on. I think that some people didn't go into it with an open mind. Granted that it is not usual Hyatt quality, but the employee's are doing the best they can with what they have. The Zen Garden has outstanding food and the service was fantastic, Sam the owner is great. The... more

Just returned from 1 week in a 2 BR suite. Let's start with the few negative points: noisy AC (but you have ceiling fans), landscapers in overdrive (constantly working on the beautiful property, often with noisy machines), soft beds, non-existant directions / signs. And in the last night, we had very noisy people above us; constant slamming of doors, you... more