Very good hotel. Nice for a 1 nite staying. near from ponce airport and the freeway. also near from the mall and the city center.I have to stay in this hotel several times on the year and is very nice. the pool is nice the parking is average.the room is good. good continental breakfast.good staff.the pool is good. the gardens... more

The hotel was OK, but the staff really shined. They treated my wife & I with wonderful service and great smiles. The pool looked nice, but usually had a herd of young children in it and so we never really got into it. This is no reflection of the hotel - just the time that we were there. But the... more

Its a good hotel for it's type. I wasn't expecting the Ritz for sure. Kinda pricey if you compare it with hotels from other areas, but it has an average price for Puerto Rico. Looks a bit dated and the hallways are a bit dark at night for my taste. The continetal breakfast was not very good. It's a good... more

We stayed for 7 nights for a business/pleasure trip. The room was very comfortable, staff friendly and helpful, and the pool very clean. The pool area is very nice with a bar. We found the restaurant serviceable but nothing great. The continental breakfast had a good selection of pastries, cereal, toast,etc with coffee and juices. Having a washer and dryer... more

I can't complain. I love my stay at the hotel. I my room card didn't work and the employees help me get into my room in a matter of seconds. The personnel did a great job with all the things that we need. I will recommend this to my friends and family. more

The employees were always there to help you and the room was always clean. I love the attention that they give to me when I stayed at the hotel. I definetly will recommend this hotel to all my friends and family. more

Our traveling theater group was booked into this hotel despite having a not-so-great experience here the previous year. The Howard Johnson met our poor expectations. Some of our problems included: * The restaurant closing early with only a rude staff member shooing us away from the door. * The restaurant being routinely understaffed. * The front desk staff treating our... more

Normally stay at Ponce Hilton,no rooms available in entire area. Basic room needs to be updated. Pool area very nice for a moderatly priced hotel. security not a concern, Do not use the resturant. Service terrible, food subpar, breakfast not any better. Only stayed one night. Would return but would not use the resturant. more

I stayed at this hotel for 1 night; thanks God it was only a night! When I call to make the reservation they gave me a price of 163.00 (“taxes included” - we were 4), but when I checked in they told me a price of 185.00 because supposedly they charged only for one person, but when I went to... more