We have been holidaying in Mazatlan at this hotel for approximately 18 years and will do so as long as we can. Love it. Once again El Cid Hotel & Country Club met all our expectations for efficiency, helpfulness and courtesy. The Manager,Daniel Cazares was especially helful when we had a big problem that needed his expert experience. Don't know... more

We have stayed at the El Cid Granada many times over the last 20 years. It was the first El Cid facility built so it is older than the other El Cid facilities across the street (the Castilla and the El Morro). However the Granada's rooms and facility itself are well maintained and we believe it is a good value.... more

We wish to compliment daniel on his professional attitude. We have been a time share holder with el cid for a many years, and dealing with daniel hads made our visitsvery comfortable. He is always available for questions and handles any problem immediately! His staffis well organized and always friendly. And the new rooms are beautiful!! Stan and Gerri Moser... more

The hotel ifself is not very impressive, but the El Cid resort across the road is quite good. The weather happened to be fairly cold during our stay, and the smaller pool at Granada was actually more comfortable than the big one at Castilla We could always find the food that we liked, and the shows at La Pergola were... more

We've been to Mazatlan, and will continue to return. The hotel is in a good location and has beach access. Our family enjoyed the quiet pool instead of the beach. The restaurants in the area offer a good variety of food. The hotel staff was friendly and helpful. We had a small kitchenette in our room, which made it nice. more

We always stay at El Cid Granada. The service is the best we've ever had. Our rooms are always very clean and comfortable. Vaulted ceilings and ice cold air conditioning... Awesome location in the middle of the Golden Zone. Access to one of the best pools in Mexico right acroos the street. Great food and poolside service... Senor Cazares(Hotel Manager)... more

El cid was overall an Ok resort to stay in. The pool is pretty nice, but the drinks at the swim up bar were nasty, I had to stick with cervesa. The guy that checked us in at the front desk was kind of a ding dong, but after we got checked it was good, our room was right at... more

I just returned from my 12th visit to Mazatlan since 1998. I have stayed at the other three El Cid Hotels in mazatlan with varying degrees of satisfaction but I had never stayed at Granada because I thought it was kind of funky and older....................well it is older & funkier but it is also way better than any of the... more

I own a time share at the Granada and have been staying there yearly since 1988. Would like to commend Daniel Cazares, the Manager, and his staff for always being extremely friendly and courteous during my visits. When one problem did arise Senor Cazares resolved it almost immediately. more