We stayed a week at The Inn. We found the rooms to be nice, and our maid service was great (blankets and sheets smelled freshly laundered every day) The hotel has a good activities department and a wonderfull pool. **Note on the pool: people do put their personals out in the morning and return to other activities leaving very few... more

My husband, 3 year old daughter and I stayed here for a week. After reading some of the other reviews I was kind of scared of what we would encounter. We had a week stay through RCI but required an additional nights stay. The first night we were in an ocean view room in the older section and have NO... more

We "discovered" The Inn at Mantazlan by walking past looking for a nice restaurant for dinner. Instead we found a very talented entertainer and made a friend...and ate a delicious meal too. So my review is of the ambiance at Papagalo's Restaurant and Lounge, not the hotel itself. I do intend to investigate the hotel more for my next visit.... more

I took my family to Mazatlan there were 5 of us staying in a 2 bedroom at the Mayan Sea Garden until I could not stand the small rooms anymore. I got a 1 bedrom with 2 bath in the towers on the 13th floor and it was great. It was spacious and very clean. All staff was exceptionally helpful... more

The ocean is NOT an azure blue, but it IS supprisingly warm. Stay off the "banana boat" ride (it is towed by a speedboat and it capsizes easily). Security of the Inn at Mazatlan and for that matter of the "Gold Zone" is obviously quiet but efficient. But do not wander too far, particularly alone. The Papagayo is a good... more

I have been vacationing at The Inn for over 15 years and there is no where else I would rather go. The staff, the rooms, the restaurant and the pools are all exceptional. From the time you walk through the front door you are treated with respect and the staff remembers you year after year and they make sure that... more

We just returned from a 6 day stay at the Inn at Mazatlan. The hotel was better than expected after reading some of the reviews. We stayed in the older part, that had 5 stories, and not the towers....which was supposed to be the nicer part. The hotel was very clean and our room was very ok for the price.... more

loved this place! it was soooooooooooo clean! i was here for 14 days, half was spent in a room that was not newly remodeled, but i thought was great. every room has a view of the ocean and beautiful grounds. also a coffee maker AND fridge. the beds had box springs (some places don't down here!)and comfy matresses. the last... more

If any of your party is planning to sleep on the hide a bed--check it out first. Ours was malfunctioning with a dirty worn matress-noone could sleep on it. They were not able to replace it. We checked our friend's in another room--same problem! Other than that facility was just OK with a stuffy bedroom with no open window to... more