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Casa Dona Susana

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 41 reviews
41 Reviews
5.0 of 5 stars
4
4.0 of 5 stars
13
3.0 of 5 stars
9
2.0 of 5 stars
7
1.0 of 5 stars
8
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#54 of 106 hotels in Puerto Vallarta
Description: Spanish Colonial-style 4-story hotel situated 1 block from Playa del Sol and five minutes from downtown.
  • Address
    Olas Altas 380 Col. Emiliano Zapata, C.P.
    (Formerly Los Arcos Vallarta)
    Puerto Vallarta 48380
    Mexico
Check Rates: $78 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 41 traveler reviews
  • What to Expect:
    • 3 based on 31 reviews Rooms
    • 4 based on 31 reviews Service
    • 3.5 based on 31 reviews Value
    • 3.5 based on 31 reviews Cleanliness
    • 4 based on 12 reviews Pool
  • Recommended For:
    • 50% based on 33 reviews Young singles
    • 50% based on 33 reviews Older travelers
    • 30% based on 33 reviews Families with teenagers
    • 30% based on 33 reviews An amazing honeymoon
    • 20% based on 33 reviews Families with young children

Reviews of Casa Dona Susana

( 11-20 of 41 )
Jul 22, 2007
2/2 found this review helpful

I was booked elsewhere and changed to this hotel solely for the adults only feature. NOT SO! Numerous children were there, noisy and crying, etc. Front desk says that tour companies and agencies book them and they can't turn them away when they show up. There has to be some person in hotel offering a children's rate or they wouldn't... more

4 of 5 stars
seattle, washington, usa
Apr 9, 2007
6/6 found this review helpful

For the second leg of our woefully short 6-night Mexican vacation (first 3 nights spent in idyllic Rincon de Guayabitos, see my review of Decameron Los Cocos if interested) Los Arcos Vallarta was everything we needed. The hotel interior is romantic and lush, the roof-top pool is jungle-y and fun. Our room was fine other than the fact that the... more

2 of 5 stars
North Dakota
Mar 2, 2007
5/5 found this review helpful

My wife and I stayed at the Los Arcos Vallarta Hotel February 18 - 22, 2007. We stayed in a Standard Room. The Hotel has a great location. You are in the heart of the Romanic Zone and a block from the beach. The Hotel is a 10 or 15 minute walk to any place downtown. Great restaurants within a... more

4 of 5 stars
Toronto, Canada
Feb 8, 2007
9/9 found this review helpful

Booked fully inclusive package over the internet. Travelled economy fare, and left afternoon flight from Toronto. Arrived at hotel late that night...this timetable works best. Arrived at Hotel: Courteous staff directed us to our room. It was at the back of the hotel, and rather a "bunker" with no windows, musty and broken TV. We were not fazed by this:... more

Jan 4, 2007
2/4 found this review helpful

Room had a moldy odor, the air conditioner was leaking into the room, and my father-in-law had $300 stolen from his room. more

3 of 5 stars
Downtown Toronto
Dec 9, 2006
5/9 found this review helpful

Well my girlfriend and I left Toronto, on December 1st of this year. We booked our trip last minute with my travel agent. I usually travel all over the world about 4-8 times a year so I know what to expect from everywhere.... We read all the reviews about the hotel and the night life; we really weren't looking for... more

3 of 5 stars
Manhattan
Nov 26, 2006
4/6 found this review helpful

We booked this hotel because of its location in the "Romantic Zone" which is also the gay-friendly area of Puerto Vallarta, and the price could not be beat. I was expecting a no-frills hotel after reading the reviews in Trip Advisor, and that's exactly what we got. The room was extremely small and came with no view at all. There... more

Jun 8, 2006
3/3 found this review helpful

We were very happy with Los Arcos, especially after coming from a hotel deeper into the city that didn't have ocean access, or elevators! The location of Los Arcos is absolutely perfect...right on the Malecon, in the midst of countless beachfront restaurants, and in the middle of viejo Vallarta. We were impressed by the staff, who went above and beyond... more

3 of 5 stars
st. catharines,ontario
Jun 2, 2006
4/5 found this review helpful

As a travel agent, I just returned from the Playa Los Arcos. Knowing in advance this hotel was rated a 3 star I wasn't expecting too much. After reading the reviews on trip advisor I was prepared for moderation. I did take the almost all inclusive rate as I didn't want to have to go out for every meal. Puerto... more

4 of 5 stars
Chicago, Illinois
May 14, 2006
6/6 found this review helpful

Have stayed here numerous times over the years, for price and location. True, amenities are not what you would find in the hotel zone, but for the price it is a deal. Over the past year or two there have been several updates that improve things even more. First, if you are on the east side of the hotel (rooms... more

Reviews of Casa Dona Susana

( 11-20 of 41 )
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Casa Dona Susana Also Known As

Address: Olas Altas 380 Col. Emiliano Zapata, C.P. | (Formerly Los Arcos Vallarta), Puerto Vallarta 48380, Mexico