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Buenaventura Grand Hotel and Spa

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 314 reviews
314 Reviews
5.0 of 5 stars
100
4.0 of 5 stars
110
3.0 of 5 stars
41
2.0 of 5 stars
38
1.0 of 5 stars
25
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#26 of 101 hotels in Puerto Vallarta
Description: Hotel is perched above Banderas Bay's crescent beach, and within 5 blocks of the oceanfront walkway and downtown's shops.
  • Address
    Avenida Mexico 1301
    Puerto Vallarta 48350
    Mexico
Check Rates: $142 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 314 traveler reviews
  • What to Expect:
    • 3.5 based on 200 reviews Rooms
    • 4 based on 199 reviews Service
    • 3.5 based on 200 reviews Value
    • 4 based on 201 reviews Cleanliness
    • 4 based on 66 reviews Pool
  • Recommended For:
    • 50% based on 227 reviews Older travelers
    • 50% based on 227 reviews Families with teenagers
    • 40% based on 227 reviews Families with young children
    • 40% based on 227 reviews Young singles
    • 40% based on 227 reviews An amazing honeymoon

Reviews of Buenaventura Grand Hotel and Spa

( 11-20 of 314 )
1 of 5 stars
San Luis Obispo, California
May 21, 2008
2/8 found this review helpful

My fiance and I booked a stay at the Buenaventura in Puerto Vallarta for May 8th through May 13th of this year. We wanted to try an all-inclusive experience, versus staying some place we knew would be great. What a mistake that was! When we checked in, there were no beverages available in our mini-bar (which was part of the... more

Management response from
BuenaventuraHtl, Sales Manager

Thank you for taking the time of writing your comments, we have noticed that you experienced certain inconveniences during your stay with us at Buenaventura Grand Hotel & Spa. We are working very hard to improve our installations and our service investing 9 million dollars in order to offer our clients a fully renovated property with new furniture in restaurants,...

4 of 5 stars
WASHINGTON
May 13, 2008
3/3 found this review helpful

The background: thirtysomething couple, no kids, went to PV to get married. So, we did get married at the hotel and they took care of things nicely(flowers,judge,suite,dinner,weather) so if you have more ?? about that let me know. We were there for 10 days in the top floor Honeymoon suite, the best room in the joint with the highest balcony... more

4 of 5 stars
Portsmouth, Virginia
May 13, 2008
4/4 found this review helpful

to start, I booked my my stay through AAA. But not until I found the price on-line. I then had to coach AAA along to get me the same price I could book by myself. But they finally managed to do it. once at the hotel I found tall but one of the staff to be accommodating. Our room had... more

Apr 27, 2008
3/3 found this review helpful

Just returned from the Buenaventura Grand Hotel & Spa. My girlfriend and I were there for a week. Our first room was along the side of the building overlooking the parking lot, but we requested another room and after 2 nights received a room with an oceanfront view. The room and bathroom were spacious and clean. Air conditioning worked great,... more

Apr 25, 2008
2/4 found this review helpful

We stayed at the Buenaventura Grand Hotel and Spa from April 10 through April 15. We booked the Buenaventura based on two factors: price for an all-inclusive vacation, and the hotel location. I had read the Trip Advisor reviews extensively both before and after we booked our hotel. Although our stay was overall pleasant, we would not consider staying at... more

4 of 5 stars
Portland, Oregon
Apr 24, 2008
4/4 found this review helpful

Ok, so my roommates and I had spend a good amount of time on tripadvisor.com checking reviews for the Buenaventura before booking and traveling. There were a number of negative reviews that we found just weren't true! We traveled from April 18-22, a quick trip, and had the time of our lives! We traveled as 3, 23-27 year olds from... more

3 of 5 stars
Washington
Apr 21, 2008
2/2 found this review helpful

My husband and I returned from the beautiful Puerto Vallarta April 11th. We have been to PV many times and each time we chose this hotel. We were pleased to see the renovations that had been done . It looks great. We wanted to eat at the Brazilian Steak house but never could get reservations.They are only open Tuesday' and... more

2 of 5 stars
chicago, il
Apr 20, 2008
2/3 found this review helpful

After reading the reviews on here we decided the good weighed out the bad and to book this hotel. The resort had our requirements which were a little stricked. We wanted a seperate living room and bedroom, and a jacuzzi. We KNEW to expect the wrong room when we checked in so when they showed us our room (honeymoon suite)... more

5 of 5 stars
San Francisco
Apr 15, 2008
3/3 found this review helpful

The Buenaventura Grand Hotel & Spa is fantastic. I have been there twice. Once for New Years 2008, and I just returned from my wedding/honeymoon there on April 12th. I can't say enough good things about the hotel and staff. The food was delicious, the rooms immaculate (everything is brand new), the location can't be beat (3 blocks from the... more

2 of 5 stars
Sonoma, CA
Apr 11, 2008
3/5 found this review helpful

It's true what they say...you can book your ideal hotel room...mine was the Honeymoon Suite to include a Balcony and Jacuzzi with an Ocean View and no inclusivity for $116.00 per night through Hotels.com. I did read the reviews so I was prepared for the ole' bait and switch on the room to happen and guess what it did. Not... more

Reviews of Buenaventura Grand Hotel and Spa

( 11-20 of 314 )
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