Loved the Hacienda. My hubbie and I went there for my 40th b-day and received nothing but extraordinary service. Room was very quaint. Nice quiet get away even though we were there when the students were there for spring break. Yes, the beds are hard but you dont want to spend a lot of time in them when there is... more

We stayed at the Hacienda in Feb. and for the price we paid I thought it was a very nice. It was clean and the food was good. The beds were decent and we had a room with a tub which was very nice, we upgraded to that room and it was worth it. Its charming old mexican style and... more

I was glad i was only staying a week after sleeping on the exceedingly hard mattress. Although the staff tried their best to add extra blanets to soften the mattress, it did nothing to help. The Sunquest rep and management from the hotel did not rectify the problem either. Joel was not accomodating at all. As i result i will... more

Stayed for a week at the Hacienda. Upsides to hotel -- beautiful authentic feel, friendly staff, lots of fun planned activies, one block from beach, serene spa area, great location for all parts of Vallarta. Downsides -- since the hotel is right off the main street, can get quite noisy, between the beach and hotel there is currently quite a... more

If you like the smell of bleach, well then you know your room has been cleaned.................. I found the odor a little bit too much, we had a street side room which was noisy all night long. We only stayed one night, so it was bearable. The person who checked us in was downright rude. Other than that, it is... more

I had a great time at the Hacienda! I was a little nervous after reading some of the previous reviews but I was very happy with the resort. The staff was very fun and helpful, the room was very clean and spacious with a great view of the pool. The other guests were a mix of middle age travelers and... more

Just returned from 2 weeks at the Hacienda in Puerto Vallarta.The initial impression of the hotel when we drove up was" what did we book". The hotel is on the main road and the outside appearance is very basic, however when you enter the hotel, the inside is designed as an old hacienda.There are no elevators in this hotel, so... more

We just returned from our first family vacation. Our week was awesome!! The Hacienda was by no means "commercialized" it had a beautiful authentic feel. We loved it. The service was excellent, with very friendly staff everywhere. Food was good...different themes every night. Sad we missed the Fiesta on Friday night. We arrived late on a Friday and left early... more

Just returned from our best vacation yet. We would heartily recommend the Hacienda. Location is ideal. Quick bus ride downtown right outside the door and a 5 minute walk to the Pier for any marine side trips. Also close drive to airport. Beach is a short side street walk away. Rooms were clean, staff friendly and attentive, food very good.... more