as soon as we arrived we were told we would be staying in another hotel across town. we were given no explanation. later we found out they were overbooked. they did that to everyone who arrived that day according to other guests. we were put in a broken down suv and hauled accross town to a fleabag. we asked the... more

I made my reservation in February and received a confirmation. When I arrived at the hotel in May, the $400.00 dollars I put down in February was not honored anymore. I had to pay my bill in full all over again. Now, I will have to have my credit card company dispute the original $400.00 I put down. This is... more

I recently (May, 2008) stayed at Blue Chairs resort and had a very unfortunate experience. I booked the reservation through their website 3 months in advance, was sent a confirmation, and then heard nothing more from them. Once I arrived at the hotel, I was told they no longer accepted reservation through their website because of a problem with the... more

I stayed at Blue Chairs last year.Even though the place was not up to the standards I prefer,it was convenient.I decided to go back and spend the holidays there.I paid $1800.00 up front half on credit card rest in cash.Because of family crisis,I had to cancel my trip ,but they were giving me credit for the next year,2008.I made reservations... more

I strongly urge everyone to avoid staying at Blue Chairs. Our group had six rooms reserved which were fully paid upfront via the hotel's internet site. Despite presenting our "paid in full" confirmations, Blue Chairs denied all of them and forced us to pay all over again for our rooms. Our loud and incredulous protests were simply ignored by the... more

The rooms suck! We had an ok time but paying for your room twice is not to cool. The staff was not helpful at all in regards to having to pay twice. The beach staff is great and so was the security guard who did everything. I would not stay at the hotel again but maybe go to to some... more

Fraud!!!!!! My partner and I made a reservation with the hotel website and paid in advance. We arrived with the paid travel voucher and were told by a very rude manager that they changed their billing staff and that we would have to pay again. Not knowing the city we did pay and took the matter up with our banks... more

This is a really charming hotel right on the beach. It's not a resort, but who cares? Don't stay here if you are expecting that! My partner and I felt like our room was our own little apartment. It's in the best part of town, and the hotel's food is great too (get the shrimp quesadillas). The rooftop bar has... more

This is a true story about my vistit to Blue Chairs last week on my Mexico vacation. In March I called the 800# listed on the BlueChairs web site and reserved a room. The women was very nice and had all the answers about the hotel, she even stated she had stayed there on three different vacations. The room catagory... more