We spent 7 fantastic days at the Club Regina which is the timeshare side of this Westin property. The restaurants, pools, fitness center, spa and beach are shared by both sides. The grounds were beautifully manicured, the rooms clean and well kept, the staff attentive and conceirge was tremendously helpful to this first time Puerto Vallarta visitor. We didn't experience... more

Stayed here for 1 night after a brief stay at the Dulce Vida in downtown. Since this was our first time to PV, we wanted to experience something completed different and also to check out the different locations. This is a beautiful resort. Very similar to the other Sheraton beach resorts. Pools were surrounded by hundreds of palm trees. All... more

We stayed at the Westin for 6 nights and loved it! We originally had a room on the first floor even though I called before leaving and requested a room high up with an ocean view. Being on the first floor had its pros. One, you can see the ocean from the first floor because palm tree leaves are so... more

We just returned from a 4 day stay. WOW!!! From check in to check out you could not have asked for better service. The thing that impressed me the most was fresh towels twice a day. The meals were wonderful, the rooms were comfortable, the beds were very comfortable. The pools and beach were clean. I cannot wait to go... more

My wife and I stayed here for a 4 day holiday. The hotel, rooms, pools and grounds were all beautiful. The pools were especially nice and the pool side chairs were padded and sturdy and very easy to relax in. Service was top notch and the staff friendly. Where this place really fell down for me was hefty premium pricing;... more

After spending three practically perfect days at the Westin in Puerto Vallarta, it seems to me that if you aren't happy here, you won't be happy anywhere. This is a breathtaking property, impeccably run and maintained by the friendliest staff I ever encountered anywhere in the world. The sprawling resort boasts several pools, swim-up bars, and various shaded and un-shaded... more

This facility would do well to rise above the ordinary Mexican resort. The rooms are bone-chilling (window frosting) cold, with poorly drained showers and gurgling drains which intermitently emit foul smelling odors. The food is less than mediocre with prices worthy of a King's Ransom (good luck trying to order anything for two for under $40.) The English selection of... more

Just got back from the Westin PV last week with my wife and our 2 young kids (ages 5 & 3). We stayed here 2 years ago and this property has definity declined. This is not like a U.S. Westin property. It is older, needs updating and most importantly the staff needs to be trained better. Overall we had a... more

Let me preface the review that I'm a Starwood gold member and have stayed at quite a few Westin Hotels. The Westin is a good resort, but there are a few flaws: Pros: * Incredible pools - multiple pools with something for everyone - my son had a great time in the shallow kids pool. * Friendly staff - the... more