I must admit that at first i had mixed feelings about coming to this hotel and also changed my mind for another but am glad i stayed. The service i thought was great, the hotel was clean and almost every room had an ocean view, who wouldnt want that on their vacation right? First, I have to agree with the... more

**Warning** this is going to be long -- hope people don't mind! Preliminary details... Check in: Sunday, April 27, 2008, Check out: Friday, May 2, 2008. Room 915 (Fiesta Club Room), two double beds. This past April, my mother turned 60 and so I decided to treat her and my dad to a week in Puerto Vallarta. None of us... more

Great hotel and location! Rooms wee very clean and the club floor room is well worth it! Was very nice to have something quick in the morning and when coming back from tours. Service was excellent great to get service by the pool and beach. Food was great (except for the buffet). Seafood and Mexican food at the hotel was... more

Amazing entrance into the hotel -which i can say there wasn't another hotel like that around. I never had any problems with the staff,cleaning staff,bar staff i found them all polite and helpful to me - i always had chocolates left on my bed a couple of nights it was pretty cold out, i had been horse riding for the... more

I had chosen this hotel because it had very good reviews overall. But the stay here was disappointing at best. The Fiesta Americana had several inconsistancies right from the beginning. When we checked in for our 7-day stay, as most tourists we asked for a ocean view. The check-in attendant said, "you have a partial view of the ocean." When... more

I returned from a visit at this hotel on April 17, 2008. We arrived on April 12, 2008. after long day of being on an airplane, we were tired. The front desk was very rude and not accomadating. The young lady admitted the room had just been painted and would not give us another room. Well, we booked this trip... more

Just returned yesterday. We stayed in a Club Level room on the 9th Floor. It was fabulous for the price we paid. The housekeeping was perfect, the room was exceptional. We found the Club Level service to be superb unlike the previous reviewer. We never lacked for food, plates, bowls, etc. When things got low they were replenished. There was... more

Our stay was filled with hassles revolving around everything, everyday. First off, they had lost our reservation then told us the hotel was full. Once that was cleared up several hours later, we found out all the fine print that goes along with the "all inclusive" deal. We have stayed at "all inclusive" resorts before and have had wonderful times... more

This was our second visit at Fiesta Americana. Last year we stayed on the top ninth floor-- more expensive, but nicer accomodations. This year we stayed on the seventh floor. We had no problem checking in, but when we asked for a hide-a-bed for our child, we were told FA don't stock rollaways. Funny, because last year they produced one... more