The Reforma marked the start of almost a month round trip to Mexico for my wife and I, and this proved to be an excellent start. We spent 3 nights here, giving us two full days to explore some of the city. If returning to Mexico we would certainly be very happy to use the Reforma again. We found all... more

We stayed at the Embassy Suites in July and where very happy that we did. The building is somewhat new, the suites are larger than average, with 2 large flat panel tvs in each room, the view was spectacular from the 17th floor; also a large pull out bed in the second room. The pool was pretty nice located in... more

We booked this hotel based on Trip Advisor comments and the fact that all four of us (2 adults, 2 teenagers) could stay in the same suite. We were not disappointed. The view from the 17th floor was gorgeous, the bed was very comfortable, and the staff was accommodating and friendly. Free pool and workout room, and free internet access... more

Huge suite rooms (can accommodate 6 easily), best of all were the great staff. Incredibly reasonably priced, and N American style buffet breakfasts. Ideal for large families. Only slight minus was that it is a 10 minute walk to the nearest metro. more

Clean, classy, good breakfasts, brilliant "managers cocktails" in the evening (basically, an open bar from 18.30 to 20.00). Rooms spacious, two TVs (one in living room, one in bedroom), great staff, especially the porters. Which made the litle additional charges a bit annoying - we tipped the porter and bar staff directly, only to find additional tips added to our... more

We stayed for 4 nights in this hotel, actually it was nice, but when we where about to leave my wife didnt find her perfume, we searched everywhere in the room and we didnt find it, we called reception, they sent security and they said that they were going to look in the cameras, and also that day the maid... more

I have stayed at the Embassy Suites in Mexico City a few times already. I spend 90% of my time travelling throughout the Americas and I still have not found a better city hotel, and I am member of 5 other frequent guest hotel chains programs. The service they provide is remarkably good (Guest Services, Front Desk, Suite Services, Housekeeping,... more

This was a lovely hotel -- extremely comfortable having two rooms. The breakfast was delicious and the evening "manager's reception" was a treat. It was clean, staff was very helpful and friendly. The only minor complaint is the location. We don't take taxis if we can help it, we prefer using local transportation. It was 5 long blocks to the... more

After reading all of the reviews on here, I was excited to stay at this hotel. Unfortunately, I did not have the same experience as most others. From the moment I entered my room, I noticed a loud thud coming from the roof - this noise occurred every minute or so, and it did not go away for the duration... more