My husband and I booked and paid for a 2-week stay at Casa Machaya, mainly based on the consistently positive guest reviews we read in TripAdviser. The owners were gracious enough hosts, and the rooms had potential, but needed a thorough cleaning, an upgrade from the Salvation Army furnishings, and the regular services of an exterminator. We stayed less than... more
Management response from
Alvin Starkman, owner
I have no idea what has motivated these innuendos and statements lacking veracity, but allow me to respond:
Cleaning: Our guest level is cleaned after previous guests have departed, usually by a team of two women, for between 2 and 6 hours, depending on the need…no exceptions. Bugs are a part of semi-rural southern Mexico, as is stated in our...