The Grand Oasis Cancun is a very nice hotel. We stayed in the Grand Pyramid over Labor Day Weekend. Hurricane Gustav put a damper on any beach activities. As we expected the weather was hot and windy, lucky for us the rain stayed away for the most part. Most of the restaurants are not air conditioned. Staying at the pyramid... more

My friend and I we're very scared about going to the hotel after reading all of the horrible reviews about it. Come to find out, the hotel was absolutely beautiful. The entire staff was very friendly and helpful. They upgrading us to an oceanfront room apon arrival which was amazing to wake up to the waves crashing every morning. The... more

I stayed at the Grand Oasis Cancun from the 25th August until the 8th of September. I found this hotel was nice, the lobby is really nice but a bit too hot! The maids cleaned our room everyday, although i'm sure the bed was never changed, just re-made again. My boyfirend kept getting bitten by something, but i never got... more

We just got back last night from our 4day trip at the Grand Oasis Cancun, in total it was 5 adults, my 7yr old and 6 month old baby. Checked in 9/5/08 and checked out 9/8/08 To start off, I have to say that the Grand Oasis hotel is a very nice hotel. We never saw the hotel grounds dirty.... more

I was very scared after reading all of these horrible reviews, and planned on changing hotels when we arrived. However, I did not once expirence on problem at the Grand Oasis. We were treated very well, the food was great and the grounds were kept very nice. I did have to call for housekeeping to clean my room, and did... more

This was truly one of the worst hotels I ever stayed at. Looks good on the outside. The grounds are well maintained. Inside is a totally different world. Our toilet was overflowing every day. They would not move us and then my sister's cell phone was stolen from our room. The food was awful and most of the restaurants were... more

My girlfriend and I just got back from a labor day weekend (5 nights) getaway to Grand Oasis cancun. The trip was overall a very fun and relaxing trip without many problems. The resort was not very busy and their main Top shelf bar was closed. The staff at the Grand Oasis is very helpful most of the time..tipping them... more

I've been staying at this hotel since early 90's, as a spring breaker back then, and now traveling with a family. This was the first time I stayed in the Grand Oasis, I've always stayed in the Oasis Cancun. I upgraded to the Grand this time because we have a 6 month old and just thought it would be more... more

Once you enter the hotel lobby you experience the heat and humidity. August heat wave! You stand at the counter waiting for acknowledgement and finally you need to interrupt conversation from the group behind the counter. While trying to register I am listening to complaints from those already regisered. Complaints were roof leaking. Floors flooding, no irons, broken hair dryers.... more