I was really surprised that none of the reviews here mentioned the rodent problem. We had mice in our room, saw rats by the pool. My wife even found a rat sleeping on the pillow next to her in the room. Other than that, the hotel was fantastic. Great views, good food and drinks. We had a great time. I... more

My wife and kids (4 and 6) just returned after 7 nights at the CPC. It was nice, the ocean water and beach are absolutely beautiful. We're from No. Calif where the ocean water temperature is an icy 55 degrees or sometimes lower . In Cancun it is a bath-like 86 degrees. The ocean is rough in Cancun, but my... more

This is the best place to go if you have children. This is my third time at this hotel and I absolutely love it. Everything there is fabulous from the people to the food to everything. I cannot wait to go back. Once again I had the time of my life!!! more

My husband and I went to the Crown Paradise for only two nights, and I am glad it was NOT longer! We were staying in Playa del Carmen and our hotel had a promotion going on with the Crown Paradise. We could stay for two nights in the Crown Paradise during our trip with no extra charge. We thought this... more

We just returned from Crown Paradise after 11 nights/12 days. My husband and I traveled with our 2 boys (ages 10 & 12). We went with an open mind and have nothing but good things to say. The entire staff was friendly and professional (tip: if you have a problem you want resolved...be friendly and not rude or condescending...it will... more

The worst vacation expierence ever, we got to the resort to find that you have to pay for waterat this so called "all - inclusive" resort. Upon arrival the room was terrible, smelled of sewage and dirty, we had to pay extra just to get a clean room. Then there were cockroaches in the second room. The food was awful,... more

We just go back from Cancun and had a wonderful time. Everyone at the hotel was very friendly. Was not sure about the hotel due to some of the reviews, but we had a great stay the rooms were clean, people very freindly, and food was good. especially the French resturant highly recommend the beef. My husband had a stroke... more

I just spend 5 days at the Crown Paradise for an anniversary get away. The hotel is very clean and well maintained. Multiple pools are great for relaxing and its right on a great beach. Expect families but the kids have many activities and were never annoying to me. Rooms were clean and nice, no complaints. Food was poor, bland... more

Okay, here's the real scoop folks :-) We've been to 6 AI's and this one compares "almost" to our all time FAVORITE - Secrets Capri !!!! We were quite hesitant after reading all the negative reviews but it was just us two adults going and ended up having a super time....sure -- it is family oriented but they DO cater... more