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Riu Cancun

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Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 1,881 reviews
1,881 Reviews
5.0 of 5 stars
1046
4.0 of 5 stars
482
3.0 of 5 stars
146
2.0 of 5 stars
136
1.0 of 5 stars
71
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#20 of 157 hotels in Cancun
Description: Situated in the heart of Cancun, this magnificent oceanfront property rests on an expansive fine-sand beach.
  • Address
    Blvd Kukulcan Km 8.5, Manzana 50, Lote 5
    Zona Hotelera, Quintana Roo
    Cancun 77500
    Mexico
Check Rates: $354 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 1,873 traveler reviews
  • What to Expect:
    • 4 based on 1,253 reviews Rooms
    • 4.5 based on 1,253 reviews Service
    • 4 based on 1,236 reviews Value
    • 4.5 based on 1,252 reviews Cleanliness
    • 4 based on 473 reviews Pool
  • Recommended For:
    • 70% based on 1,349 reviews Young singles
    • 60% based on 1,349 reviews Families with teenagers
    • 60% based on 1,349 reviews An amazing honeymoon
    • 40% based on 1,349 reviews Families with young children
    • 40% based on 1,349 reviews Older travelers

Reviews of Riu Cancun

( 11-20 of 1,881 )
4 of 5 stars
vancouver
Jul 3, 2008
4/4 found this review helpful

The Riu Cancun is a really nice hotel. The only thing i hate about this hotel is the elevators and the AC. Really weak ac in the bedroom, makes my bed sheets wet every morning. They have a great 24 hour sports bar which is really cool, a wet & drink bar and the other 3 bars r closed at... more

4 of 5 stars
Chicago, IL
Jul 2, 2008
2/2 found this review helpful

Overall/Pools: This was a nice, fun hotel. There were a few pool options, and the pool with the swim-up bar was a lot of fun with our large group of people. After reading some of the other reviews, while some actions may be inappropriate, you have to expect people to be drinking and having fun while in Cancun and while... more

4 of 5 stars
Dallas, TX
Jul 2, 2008

We've just arrived from RIU Cancun. We stayed from Tuesday June 24th - Sunday June 29th with my husband 2 sisters and their husbands. We had a blast. Here's our opinions of our stay in RIU Canun as well as the excursions. This is very lengthy because I feel it's is my duty to contribute back as you guys helped... more

3 of 5 stars
St. Louis
Jun 30, 2008

Overall opinion of our stay would be it was very nice, grounds and other hotel areas well maintained. Staff was friendly and hospitable. It is not a place to be if you want to have a quiet romantic vacation. Many young singles and families that basically take over all pool areas. The least crowded of the pools was the furthest... more

3 of 5 stars
Georgia
Jun 29, 2008
1/1 found this review helpful

This was our 3rd time to Cancun....the other times we stayed in the Cancun Palace and the Moon Palace. Service...all right. All of the staff were very nice. The difference between the Riu and the palace resorts is service. Here at the Riu, we had to get our own drinks...the Palace resorts have us so spoiled as they cater to... more

Jun 29, 2008
3/11 found this review helpful

just returned from our 4th vist to the riu cancun and i still love the hotel. what still gets me down are the very loud americans who constantly shout over each other i know they are on holiday and are only having fun but some of them , if they were made of chocolate they would eat themselves. Going next... more

4 of 5 stars
Kennewick, WA
Jun 27, 2008
6/6 found this review helpful

We’ve just returned from 7 nights at the Riu Cancun. This was our fourth trip to Cancun, but our first stay at the Riu. Going into this trip I had somewhat lowered expectations for the Riu based on some of the previous reviews. On our previous three trips, we’d stayed at the Marriott Casa Magna, which always exceeded our expections.... more

5 of 5 stars
Birmingham
Jun 26, 2008
2/3 found this review helpful

Me and my Partner stayed at the Riu Cancun from the 25th May to the 5 June 2008. The Flight and transfer from the airport was ok no delays or anything. The Hotel is breathtaking, very beautiful and also clean. I had read the reviews on a daily basis on tripadvisor from the time i booked the holiday in November... more

Jun 25, 2008
2/5 found this review helpful

Arrived with my family of 6 including son and daughter in laws families june 7th for a 14 night holiday from uk,met with a further 14 family members now resident in the usa,the hotel was superlative, the staff from waiters to management were absolutly 5 star nothing was to much trouble,the age range in our group was from 65 to... more

4 of 5 stars
pittsburgh, pa
Jun 23, 2008
7/7 found this review helpful

My husband and I stayed at the Riu Cancun from May 24-June 1, 2008. We take vacations every year and have been to various places in the Carribbean, and this was our 4th trip to Cancun. Before I get into my review, let me say that we are not picky or fussy people, but we do like a nice hotel... more

Reviews of Riu Cancun

( 11-20 of 1,881 )
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Riu Cancun Address

Blvd Kukulcan Km 8.5, Manzana 50, Lote 5 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico