We loved our stay at EPM and would give it 5 stars as the resort matures and adjusts. You will love this place if your main objective is to relax and be pampered. You need at least 6 nights to sample all the restaurants and explore the pools. RESORT- super clean, didn't notice bugs except flies once in a while,... more

Went last year to ERC and enjoyed it so much we wanted to stay at EPM this year. We were there from 5/4-5/10. Arrival was great-champagne & cool towels. Our room was 5207. Nice view of spa, & ocean as well. We could hear some construction noise in the morning, but we were usually heading out anyway. Breakfast at Barcelona... more

My friend and I went to Excellence Playa Mujeres May 5th through May 9th. It was an absolutely a wonderful experience. When we arrived at 1pm, the hotel provided us with a room. The room had a king bed, and my friend and I wanted two beds. The hotel was very accommodating to us. We had to wait a couple... more

I do not see how people could give this hotel such excellent reviews. I recently worked in a AAA 5 Diamond property in Las Vegas for 4 years and as such I expect a lot from a resort that claims to be 5 stars. I was obsessed with Trip Advisor before my trip to EPM and I have to say... more

just got back from my honeymoon at excellence. we stayed from may 6- may 12. i'll try not to sound like most of the other reviews. this was such a great resort, although it was my first all inclusive i don't think i'll ever stay in a regular hotel again. i thought the food was amazing, some of the best... more

Let me start by saying that my wife and i always start our vacation with just that in mind, its vacation! I researched resorts extensively before we left, and we could not be happier with our choice. We traveled with another couple and we chose the roof top terrace rooms. Let me tell you, we have cruised with RC several... more

My wife and I returned yesterday after staying for 1 week May 3 to May 10 celebrating our 29 anniversary. I read many reviews,forums etc. and being the skeptical person I am I can truly say that I do not have even one minor complaint about our stay at this resort. This our first all inclusive and we have traveled... more

Firstly, we have been to Mexico 8 times, always staying previously at the Aventura Spa Hotel, near to Puerto Aventuras which is fabulous. The only reason we looked elsewhere, is that we felt Aventura needed a re-fit! We booked the Excellence as the reviews were so good on tripadvisor. We booked through Sovereign and although our on site rep was... more

Excellence Playa Mujeres was a great place to vacation. The food, drinks, hotel, staff, and beach were amazing and worth the money. The only complaint we had was the upgrade to the club member status with the jacuzzi on the balcony. The upgrades were a rose, fruit (3 apples) a day when you can have all the fruit you want... more