My boyfriend and I stayed at the Sandos between 14/06 & 28/06. When we arrived at the hotel we were overwhelmed by the size of the complex,the brochure we used to pick this hotel did not do it justice. Check in - took no more than 5 mins - swift and straight forward - it was nice to be greeted... more

We are a couple in our early 50s and have just returned from a wonderful holiday at Sandos. It has all been said before in previous reviews about the wonderful beach, good food, nice rooms, excellent staff and we agree with each and every one but thought it might be helpful to give other couples a few ideas on how... more

Just returned from our stay at Sandos 6/20-6/27 and had great wether the whole trip. There were 12 of us that attended and each chose different accomodations. We chose the hacienda jr. suites that was supose to be a upgrade.one couple was in the beach front suites and the other was in the 9000 section of the resort. well I... more

Hi all travelling from the UK So here is a review u really do want to read that does not include the american viewpoint!! Stayed 11/06/08 - 25/06/08. 1. We had a fantastic holiday, but as previously stated any holiday is what YOU make of it! 2. The resort is representative of the thomas cook 4* allocation. 3. The beach... more

We traveled with three families to Sandos Playacar from June 17th until June 27th. I have been numerous times to Crown Paradise in Cancun, but decided to try something different this year. I was very glad I did. Here is my review a bit winded but worth the read (or so I believe). ROOMS: We stayed in the 2000 buidling... more

We just returned from Playa del Carmen - this was our second trip. The first was our honeymoon - this was an anniversary trip with another couple (who were also celebrating their anniversary). Upon arrival, we were both upgraded to a suite since it was our anniversaries. They were really wonderful about it! We had rooms right next to each... more

We stayed at Sandos Playacar April 9th through April 20th. I would not hesitate to recommend this resort to friends, however, into our 2nd week, I observed a few things that definitely needs to be addressed by the owners/management. We did not have any problems, but, found a few things that could be improved upon. Check in was fast &... more

Reservation and Transfer- We booked through American Airlines. The reservation came with a free transfer (Olympus). Olympus is also a tour group and so I was very worried when we were told that we needed to meet with an Olympus representative after check-in in order to set up our return transfer. I was afraid that we would be pressured to... more

Resort has great food and it was very clean. Got a great rate thru Hotels.com This resort is for families with children. Beach area was clean and there are waiters to take drink orders. This resort is also only a 10 minutes cab ride from downtown Playa Del Carmen. The negatives on this resort is that they need more golf... more