We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in El Tukan Condotel and Playa del Carmen?

We'll send you updates with the latest deals, reviews and articles for El Tukan Condotel and Playa del Carmen each week.

El Tukan Condotel

5a Avenida Norte, Entre 14 Y 16 Playa del Carmen 77710 Mexico
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Condo-style hotel complex consisting of 9 buildings 3-stories high situated downtown and 200 m from the beach.
Business Center No Fitness Center No Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates and Availability: $204 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 22 traveler reviews
  • What to Expect:
    • 3 based on 20 reviews Rooms
    • 3 based on 19 reviews Service
    • 3 based on 22 reviews Value
    • 3.5 based on 23 reviews Cleanliness

Reviews of El Tukan Condotel

( 1-10 of 22 )
1 of 5 stars
Netherlands
Sep 15, 2008
2/2 found this review helpful

Service ** Room ** Hotel(ground) **** food * beachclub * First of all, we stayed at least 7 times at this hotel before, and never had any mayor problems. This year however makes up for al the previous years. After this years visit i can say we ain't coming back here any more!!! This is the first year they offer... more

Management response from
enano57, Rooms Division Manager

We really appreciate your coments, aslo we advice our guest that the bar for all inclusive was on the back of the hotel, it is not 2 blocks away, we had the Tulipanes Restaurante (speciallity restaurant) avaliable every day (no limit) the only request it is to make a reservation in advance (a la carte), also we have another restaurant...

2 of 5 stars
rockeehorror
Sep 14, 2008

The hotel bar and restaurant are outdoors surrounded by trees. It is a nice jungle like vibe with a good bar. Didn't eat at the restaurant but it was nice and the food looked good. The rooms are small but very clean. Some of the staff was nice but most didn't seem friendly. The all inclusive meals were off premises... more

Management response from
enano57, Rooms Division Manager

About the cell phone was left on the balcony, which a public area, we made the security report and questioned some employees, but nobody saw it, this cell was taken by another guest and they were in the same building in the one you were in, your room was ground floor and this guest were on the second floor. But...

Jul 16, 2008

I stayed 8 days at El Tukan Condotel and I spend a good time. The room was always clean and the food was excellent! It's a modest hotel but it was very comfortable and quiet . What I liked the most was the location, since the 5th Ave is the principal street for restaurants and stores and it's right close... more

3 of 5 stars
Cincinnati,Ohio
Jul 10, 2008

We have just returned from one of my favorite places, Playa del Carmen..and we have been many times and we love it down there. I want to state that we did have a good time and we are not putting this hotel down, but we did have some issues. To begin with this hotel is in a beautiful location, right... more

2 of 5 stars
Saskatchewan, Canada
Apr 19, 2008
2/4 found this review helpful

Where do I start?? The hotel and grunds were very nice, the rooms were always clean and the grounds, and pool were kept clean. As far as the all inclusive part -- now that was something else!! When you think all inclusive -- that ususally includes your meals -- three a day, drinks, snacks , beach club and entertainment. We... more

Management response from
enano57, Rooms Division Manager

Thank you very much for your comments, we really appreciate and we are considering all your experience with us Best Regards

4 of 5 stars
Chelsea, Quebec
Apr 16, 2008
2/2 found this review helpful

My freind and I spent four nights at the El Tukan in April 08 and enjoyed our stay. The biggest asset here is the location. The hotel is right on fifth Ave, which means you can easily walk to numerous restaurants, bars and shops. The hotel itself is older and basic but still charming. It is a 2 or 3... more

Management response from
enano57, Rooms Division Manager

Thank you very much for your comments, We hope to see you again

Feb 23, 2008
3/3 found this review helpful

We just returned after spending 2 weeks at the El Tukan. No complaints at all. The best this hotel has to offer is the location. It is right on 5th, and close to the beach club, approximately a 5 minute walk to the beach club. I have red other reviewers stating that there are not enough palapas and loungers, and... more

Management response from
enano57, Rooms Division Manager

We really appreciate your comments, We hope to come back again, Best Regards

3 of 5 stars
BC Canada
Jan 29, 2008
2/3 found this review helpful

there are items missed. I am writing a detailed review because after I booked this hotel in september/07 I could not find reviews and that worried me. One in Oct/07 and before that was Oct/06. First off you do NOT get bottled water in your rooms. Only place to get a "glass"of water is in the restaurant. The hotel was... more

Management response from
enano57, Rooms Division Manager

We really appreciate your comments, and we really hope that you come back again Best Regards

4 of 5 stars
montreal
Oct 8, 2007
15/16 found this review helpful

My wife and I are in our early forties.We booked this trip with Go Travel in Montreal.We normally go south 2-3 times a year and have stayed at 5*resorts as well as 2*resorts.We always book all inclusive as we did here and I would rate the El Tukan a 3*. As far as all inclusives go this was very different... more

3 of 5 stars
Monterrey, Mexico
Sep 9, 2008

Pues la estancia estuvo bien, nadamas que hay ciertos puntos que no me parecieron, en primer lugar, llegamos al hotel... more

Reviews of El Tukan Condotel

( 1-10 of 22 )
Travelers Who Viewed This Property Also Viewed
Location: Playa del Carmen, Riviera Maya
$252*
Check Rates
Location: Playa del Carmen, Riviera Maya
$231*
Check Rates
Location: Playa del Carmen, Riviera Maya
$204*
Check Rates
*Average price
Write Your Own Hotel Review
Been to El Tukan Condotel? Share your experiences!

Do You Own El Tukan Condotel?

El Tukan Condotel Also Known As

Address: 5a Avenida Norte, Entre 14 Y 16, Playa del Carmen 77710, Mexico