February 2008 - My husband and I both loved this smaller type resort! The location is fabulous. It is definitely not anywhere near a 4 star. We would rate it a 3. But then we didn't pay for a 4 or a 5 star - so who can complain. You have a place to stay, drink, eat and swim. Rooms... more

Our preference was for a hotel that actually seems to be part of Mexico, not an isolated bit of North America sitting on the beach. We had a great time staying at the Real. The buffet food was excellent, the rooms were clean and pleasant, the staff were very friendly. It's close to the interesting stuff on 5th Avenue without... more

My husband, teenaged son and I stayed for 7 days. We had a wondeful time and would recommend the hotel to those who are open to new experiences, and not set on luxury standards. The staff were very warm and friendly, and spoke adequate english, and worked hard to make sure our son had a great time. Our room was... more

My boyfriend and I went to Mexico for a romantic getaway and found anything but that at Real Playa del Carmen. Upon check-in our room resembled a small dungeon--Small window,broken shower head,clogged toilet, ineffective air conditioner and the safe that was non-functional. A neighborhood dog howled all night. We voiced our complaint to the apathetic staff. They switched us to... more

My husband,son (age 17) and I stayed at the Real playa del Carmen for one night of our 7 night stay. It was the worst experience ever. The room was dirty, the bathroom toilet first plugged and then after they "fixed" it did not flush. The room smelled dirty and musty and it was very dingy. As far as the... more

My husband and I stayed here Feb 26-March 11 2008.We had e-mail the hotel in advance to let them know that it was our anniversary on the 29th and we had booked a standard room but was wondering if we could be upgraded to a 1st floor suite.They e-mail us back and said that this would not be a problem.upon... more

The Real was a life saver. I was traveling with my two young children to meet friends in Playa. We had had reservations set and paid for through Cheapseats.com since August 2007 for a different resort in Playa. When we arrived, exhausted and just wanting our rooms, we found that Cheapseats had taken our money and then never paid the... more

If your looking for a true mexican flare, then this would be the resort for you. My partner and I stayed at the Real Playa Del Carmen from January 27, 2008 until Febuary 3, 2008. We had a great time, the staff were super friendly. I would rate this hotel a 3 star at best. Our room was cleaned everyday... more

Since I had never been to Mexico before, I was going in easy and with an open mind, however, the Real is a very disappointing resort. While the rooms were nice and clean, and the food was decent, the entertainment, if it could even be called that, was lacking big time. There was no good place to sit and relax... more