My husband and I stayed here Feb 26-March 11 2008.We had e-mail the hotel in advance to let them know that it was our anniversary on the 29th and we had booked a standard room but was wondering if we could be upgraded to a 1st floor suite.They e-mail us back and said that this would not be a problem.upon... more

The Real was a life saver. I was traveling with my two young children to meet friends in Playa. We had had reservations set and paid for through Cheapseats.com since August 2007 for a different resort in Playa. When we arrived, exhausted and just wanting our rooms, we found that Cheapseats had taken our money and then never paid the... more

If your looking for a true mexican flare, then this would be the resort for you. My partner and I stayed at the Real Playa Del Carmen from January 27, 2008 until Febuary 3, 2008. We had a great time, the staff were super friendly. I would rate this hotel a 3 star at best. Our room was cleaned everyday... more

Since I had never been to Mexico before, I was going in easy and with an open mind, however, the Real is a very disappointing resort. While the rooms were nice and clean, and the food was decent, the entertainment, if it could even be called that, was lacking big time. There was no good place to sit and relax... more

I stayed at the Real Playa del Carmen in January of 2006 and enjoyed the hotel, so much so that I returned there in January 2008. The Real Playa is a small resort compared to many other resorts on the Riviera Maya and has a laid-back, casual, tropical atmosphere to it and the staff are friendly and helpful. I had... more

SHORT SUMMARY: My wife and I planned this trip to be away from the resort all day exploring Mayan ruins and snorkeling, so all we really needed was a place to have some drinks, shower & crash at night, and have breakfast. I was looking to spend about half what we usually spend at our usual mega-swank resort north of... more

My mom and I took a mother/daughter getaway to Playa Del Carmen last summer. We were hunting for sun and a bargain and landed on Real Playa Del Carmen. I didn't tell my mom that it was just a 2 star resort fearing that she may not be brave enough to try it with me. We were pleasantly surprised by... more

We traveled with 4 other couples arriving at Real Playa on Jan 15. My wife and I had stayed at one other "all inclusive" just last year (Breezes Bahamas) which frowned on tipping. The people here are working for tips and seem to expect them. They had a tip cup on the lobby bar. My wife and I had to... more

If you are looking for a place where the food is terrible, has no working shower and a staff that steals your money this is where you shall stay. I really can’t understand the people who say this hotel is good, if you only stay for a few days it may be possible that you don’t have time to get... more