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The Royal Playa del Carmen

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TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 905 reviews
905 Reviews
5.0 of 5 stars
576
4.0 of 5 stars
189
3.0 of 5 stars
54
2.0 of 5 stars
52
1.0 of 5 stars
34
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#6 of 158 hotels in Playa del Carmen
Description: Beachside all-suite resort with Mexican architecture located next to Gran Porto Real in downtown Playa del Carmen village.
  • Address
    Avenida Constituyentes No 2
    (formerly Royal Porto Real Resort)
    Playa del Carmen 77780
    Mexico
Check Rates: $459 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 899 traveler reviews
  • What to Expect:
    • 4.5 based on 744 reviews Rooms
    • 4.5 based on 749 reviews Service
    • 4.5 based on 740 reviews Value
    • 4.5 based on 742 reviews Cleanliness
    • 4 based on 149 reviews Pool
  • Recommended For:
    • 70% based on 841 reviews An amazing honeymoon
    • 60% based on 841 reviews Older travelers
    • 20% based on 841 reviews Young singles
    • 10% based on 841 reviews Families with teenagers
    • 10% based on 841 reviews Couples/romantics

Reviews of The Royal Playa del Carmen

( 1-10 of 905 )
Jul 15, 2008
4/6 found this review helpful

Overall, we loved this place: lively, close to the action, attractive and FANTASTIC food (quality over quantity). Here's what to know in advance, though: 1) If you book through the hotel website, make sure you get the name of the transport company picking you up. They use a separate travel company to pick you up but we were looking for... more

Jul 15, 2008
4/4 found this review helpful

My wife and I stayed at the Royal July 7th-14th for our Honeymoon and had an exceptional time. I booked through a travel agent and originally upgraded to an "ocean view" junior suite. While you could technically see the ocean, it wasn't exactly the view I had imagined, so I asked to be upgraded to a different room. We paid... more

5 of 5 stars
Missouri
Jul 14, 2008
2/3 found this review helpful

I will keep my review short and sweet as everyone here has pretty much summed it up. We (it was a group of 50) loved everything about it...the beds, beach, service, & food(yum on the asian). I wouldn't change a thing. We will be back in 09. more

Jul 14, 2008
3/3 found this review helpful

My wife and I just returned from a week at the Royal (July 2 - 9). It was our 3rd time to stay there so obvioulsy we love the place. We've stayed at alot of resorts and all-inclusives but I have to say that the Royal is the best that I've ever experienced. The food is very good at all... more

5 of 5 stars
Connecticut
Jul 12, 2008
13/13 found this review helpful

"Welcome home! We have been expecting you," were the first words spoken by Alex as we exited the Olympic Tours van. We were immediately taken to our rooms, 393 and 394 and given a complete rundown of the amenities before being whisked down to see Francisco, the concierge. Here, we were given our wristbands, keycards and reservations for the Chef's... more

Jul 11, 2008
4/5 found this review helpful

We returned June 26th from our fourth stay at the Royal Playa del Carmen and as usual everthing was great. We already are planning our 5th trip to the Royal. The service from the concierge Ursula is unbelivable. She immediately recognized us from our stay last summer and gave us a hug and told us to let her know if... more

Jul 10, 2008
4/4 found this review helpful

we just returned from a 2 week stay at the Royal in Playa del Carmen. Words are not enough to express the absolute luxury that defines this resort. Vacationning at the Royal is really the epidemy of relaxation, anything and everything is at your service. No matter where you turn there is always a staff member to help you and... more

Jul 10, 2008

My husband and I recently stayed at the Royal (July 1st - 5th) as an early anniversary present. I had done tons of research beforehand and we wanted the ease of all-inclusive and a high-end property where we could relax. Unfortunately we got the ease of the all-inclusive - but we were not able to relax. The purpose of this... more

Jul 10, 2008
4/4 found this review helpful

We just got back from a fabulous vacation at the Royal. The rooms were very nice, the staff was incredible, they have several restaurants on site and the food is very good. They have a nice beach with cabanas if you need shade and a large pool as well. We never had a problem finding chairs. They keep the drinks... more

Jul 8, 2008
4/5 found this review helpful

Dates - June 27-july 3 Room # 255 contact email : hoseb441@hotmail.com Reviews: Hotel: 5 stars!!! Excellent grounds, great pools, swim up bars, hotel Aesthetics and design are good. people are cleaning nonstop. right by 5th ave for easy access to shopping and sight seeing. close to the dock for day trips to cozumel. ($3-5 cab ride to dock. )... more

Reviews of The Royal Playa del Carmen

( 1-10 of 905 )
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The Royal Playa del Carmen Address

Avenida Constituyentes No 2 | (formerly Royal Porto Real Resort), Playa del Carmen 77780, Mexico