This was our second stay at the Acanto Hotel: 4 days this time and 7 days during our first trip to Playa del Carmen in February 2007. The hotel's location is close to ideal, on a quiet shady cul-de-sac within feet of the busy 5th Avenue with its shopping and great restaurants. The hotel's only a modest walk to the... more

I did not feel welcomed or respected by the staff. It took the staff two days to replace a faulty hair dryer. The water was often cold. The pool was small and dirty. A staff member at the front desk assured us that he would safely store our luggage the day we checked out. About an hour later when we... more

My fiance and I stayed at this hotel with another couple and had a great experience. This was our first trip to Playa del Carmen and as avid travelers we prefer to stay in smaller, boutique hotels rather than larger chain hotels. We originally booked the penthouse with rooftop pool because the description itself was incredible. When we arrived at... more

I had a wonderful stay at Acanto Hotel. The staff were helpful and friendly, and the rooms were clean and nicely renovated. I also liked how close I was to the beach and the town. Will recommend to anybody. more

Just wanted to say a couple of things one being I had one of the best times of my life. The Hotel was perfect the rooms were clean and nicely renovated, the staff was helpful and friendly and the ambiance was great. What a location, the proximity to the beach and town, right off the main drag and the value... more

We have been staying @ the Acanto for a couple years... It is so nice. Small, Private, Full Amenties, Friendly and Helpful Staff, Security Gates, Greaqt Location... We just really love it. The price is very resonable for all the you receive. more

had the best time ever in this great small town. hotel staff was wonderful. helped us with our stay in every way. hotel very clean, very romantic at night. very close to beach which was a plus when we planned trip. can't tell you what a great time we had. we recommend this hotel to everyone going to playa del... more

Nice hotel with perfect location if you do not want a beach front hotel. Small and simple with excellent service. The staff made our stay even more enjoyable by giving us great recommendations of places to eat and vist. Only a few steps from 5th and a block or two from the ocean. Felt safe and was clean. more

I would like to tell you we had a wonderful time in Playa de Carmen and a fantastic time at your hotel. From check-in to check-out everyone in your hotel was just wonderful. I am sorry to say I forget the gentleman at the front desk's name but he was fantastic. He recommended such wonderful restaurants in your City and... more