Check in under the 'big top' was very efficient. We were checked into a 2 bedroom suite in building #9. They were more than willing to move us to a building closer to the pools the next day although we chose to stay in our room. We had a main level room that looked out to the back of the... more

I just can not say enough good things about this resort. We stayed at The Grand Mayan and in Grand Master Suite in building 9. We had 7 in our group. I arrived 2 days after they did. I had no problem getting a pick up at the airport and a ride back when I left a day early. (Had... more

Hello my trip advisor friends, ATTENTION THIS REVIEW IS FOR GRAND MAYAN RIVIERA MAYA, AND NOT FOR GRAND MAYAN PALACE, building that is only a 100 feet away:-)))) Be careful, don't wanna mislead you or misinform you:-( Just recently I had a chance to visit GRAND MAYAN RIVERA MAYA, one of the biggest and largest resort I have ever seen... more

We have just returned from a wonderful two weeks vacation at the Grand Mayan. Highlights + Wonderful childcare facilities - the ladies at the kids club were angels for our little ones + Amazing rooms (we had a 2 bed suite for a family of four), and you simply cannot beat the value for money. This is not the Four... more

We showed up at the Mayan Palace on our honeymoon and checked in with ease. The staff at the resort was very courteous and attentive. While the rooms were put together well, ours with a small kitchen, the resort has no beachfront rooms, or beach views. The beach was also rocky and you could not walk the beach in either... more

We were smart and got a rental car because the drive to The Grand Mayan was about 20 minutes from the airport to the resort and cabs are crazy expensive! We knew we wanted to tour as much of the area as possible. The resort is about halfway between Cancun and Playa del Carmen, which is important to know. Driving... more

Single Mom traveled with 2 boys ages 11.5 and 8.5 and we loved our vacation. I booked thru vacationstogo.com and they are superior. I highly recommend them. The resort was very beautiful and for many reasons I would say, 5 star. Only for a few reasons would I say 4, and with constructive criticism, I think they can easily become... more

My wife and I have just returned from an excellent week staying at the Grand Mayan and would wholeheartedly recommend it to others. We'd exchanged our timeshare week in the UK through RCI. We had a suite which could have accommodated up to 6 persons (utilizing two sofa beds), so we found we had plenty of space (It might have... more

We spent the week of June 8-15 2008 on the ground floor on the end of Edificio Ocho at the Grand Mayan. This was our honeymoon and a wedding gift from my very generous in-laws. We LOVED every bit of our stay, and would go back any time!! We arrived a little too early so our room wasn't quite ready.... more