If you want an old, traditional hotel, do NOT stay here! If you want a contemporary place that sort of feels like a W! Hotel in Puebla, this is the place for you. Great rooms - really more than I expected. The walls are thing, and the nightclub on the roof is loud, but it is what it is. I... more

I spent 3 days on this hotel and those 3 days were excellent , I walked the whole donwtonw area even in the middle of the nite and felt safe close to home thak you for the good service Miguel from Orange Ca more

I was here for four nights the end of May 2008. The service was excellent and the staff is friendly- they remember your name. The room is typical of the newer Spanish hotels. I booked directly with the hotel and think I got the best price- about $100 U.S. including taxes. I did not partake of the breakfast buffet but... more

We stayed 3 nights at the NH Hotel while visiting Puebla , Mexico . The hotel is a short walk from the Zocalo in the Centro part of the city . The hotel is 5 stars from check-in to check-out with newly appointed rooms , excellent restaurant & bar and a pool on the roof . Parking was onsite for... more

Great location near center of town, really wonderful staff. Refreshing contemporary decor that stands out in Puebla. Great food, great rooms, huge bathroom, great rooftop bar and pool. From the moment we arrived to the moment we left, everything was just right. Highly recommended! more

Great location, services and staff at this hotel. We just returned after a six day stay and would recommend this hotel. If you like modern hotels with clean lines and modern furnishings this is the one for you. The staff is super and could not be nicer. Breakfast is a bit expensive but dinner is actually a great value. Food... more

We wanted to change hotels and wandered into NH, where they gave us a great deal on our room. The staff was helpful and friendly, and the rooms were clean and comfortable. Also within walking distance of the zocalo. Awesome Place! more

Wow! Great value! Euro chic accommodations! Superb service! Good location in downtown Puebla. The room is small but extremely 'smart' and well-appointed. The bathroom is twice as big as you'd normally find. Spotless and very pleasing. The lobby is well-done too. But what really sets this hotel apart from just about every hotel I have stayed at recently is the... more

Excellent hotel - clean, modern with truly excellent staff and great location. We booked online for the best price and had such a nice time that we extended our trip. I don't normally like hotel restaurants but this one was excellent and very reasonably priced (loved the tilapia and went crazy over their chile poblano soup). Great breakfast buffet also... more