The hotel architecture and decor is absolutely amazing. Room was very comfortable, bedding was luxurious and had a great night's sleep. Great central location. My room was right above one of the bars, and I didn't notice any noise as some others have said. Maid service was, as others have said, unpredictable. Seems like it depends on who is working.... more

The hotel is in an excellent location for getting around San Pedro and is an excellent business hotel for the reasonable price. The rooms are nice. The hot water didn't get very warm in our shower and the water pressure was terrible, it felt lke it was trickling out. We contacted the maintenance department and they were very nice about... more

This hotel has a great location in the heart of Monterrey. It is located near one of the largest shopping centers in Monterrey. I stayed there for some business meetings and the hotel was perfect...It has two large ballrooms, where our meetings were held at. Staff was very friendly and helpful. Hotel room was very luxurious and modern...even with a... more

The hotel is fairly new and nice physically. The service is very poor though -- the bellmen/concierge do not know the area, the maid service is unpredictable (towels one day, not the next, bath mat one day, not the next, water one day..... you get the picture), and the internet is virtually useless as it is SO slow (much slower... more

The hotel is brand new, they opened probably a year ago or less. The hotel is very nice, the architectural concept is terrific, the location is good, close to a very good shopping mall but you may need a car to visit the city center or main attractions, actually you need a car in Monterrey. The rooms are medium size,... more