We did not enjoy the stay at Howard Johnson Hotel. They took a 250 dollar damage deposit right off the top. The property was neglected. The rugs were very dirty in the halls with large patches of soiling. We had children and when I booked no one let me know that the pool and hot tub were under renovations. When... more

We arrived at this motel after driving from Jasper. We arrived close to 5 o'clock to be told our rooms weren't ready. One of the housekeepers bellowed out that she lost 3 people today and they were behind. Check in was fairly smooth despite the disgruntled employees. We ventured into the restaurant to go to the washroom while we waited... more

I stayed two nights at the Howard Johnson Edmonton (I wanted to be close to the West Edmonton Mall) I hope other travelers will not make this error in judgment . When I first checked in... *They lost my reservation and tried to blame me. Only when I stated I would just leave did they clam up and rush my... more

Quite a poorly run hotel. My husband and I stayed here for over a week while are house was finished getting built and it was a huge nighmare... (I am really sorry to write anything negitive, but this was really over the top and it was upsetting. I hope you decide to spend your money a little better than we... more

Why hasen't Howard Johnson taken there name off the front of this property? Wow! hey I cant argue about the price but seriously there staff is way out to lunch (screwed up my reservation twice in the same month leaving me with nothing!) and rude (and you want my money and return buisness?). Obviously there has been some staff and... more

I have had it with this hotel. The area was never a great place to be in, but the staff made it better. Now it appears that the Managers they had there to are gone now and the staff seem quite rude. We used to make excuses on why we stayed there to make it better but now without the... more

My Family and I have had the oportunity to travel to Edmonton on many occasions. I travel on Business and I try to bring my family when I can so that we can stay an extra day and have a mini family vacation. We usually stay at this hotel for the last couple of years and when we arrived this... more

General: The area of the hotel was in a bit of a run down area. Parking was mininal for guests and was not covered. The Room: Basic room with a double bed and t.v. It was clean and typical of a basic hotel room. Nothing special. Bathroom: The bathroom was clean. Overall: Basically, you get what you pay for. I... more

We've been staying here for years now. When we heard a few months ago that the hotel was under new management we were a bit skeptical but we were pleasantly suprised when we entered the hotel. The hidous carpet that used to be in the lobby has been replaced by beautiful tile. Another suprise was the automatic doors. The manual... more