I chose two hotels in Vancouver, at pretty much the same rate on Expedia: the Sutton Place for my trip out, and then the Westin Grand on my way back. The Sutton Place won the contest hands down, even though I had a standard room there and a so called "deluxe suite" at the Westin. The Westin Grand is tall,... more

One of the best hotel...Love it. Me and my family had an amazing time on this hotel. The service is top notch. I will stay there again definitive. more

I find that this hotel is quite money hungry. I had a reservation for a queen bed, but I wanted two double beds instead. When I called the hotel to change this, they insisted I pay $20 more for the upgrade. Most hotels don't charge for the change. So when I checked in at the front desk, the lady clerk... more

This all-suite hotel has about 200 rooms. Each floor has 2 corner suites while the top two floors 30-31, are Executive Suites w/a larger room, key -access, WiFi internet, breakfast and nightly turndown service. Check-in was effiicient and staff is friendly. My room is a deluxe corner suite w/a glass-enclosed balcony. It has a living room w/floor-to-ceiling windows overlooking downtown... more

We had reportedly one of the nicest rooms in the whole hotel . . . . top floor, corner room with balcony. The shower has mildew growing in the corner near the door towards the bottom of the shower pan. The curtains have stains all over them in the bedroom. . . . presumably body fluids or something disgusting like... more

Stayed here on business, large suite, well furnished, heavenly bed, heavenly shower, good brekfast, 20 min walk to downtown but easy to find. Walking distance to everywhere. Great value chain hotel, would definately stay here again. more

We have chosen the Westin Grand for its all-suites nature as we wanted some nice space for our little rest after the long flights. We checked into the hotel quite early around 10AM and my status was quickly recognized and I was offered an upgraded room on the 27th floor. Upon arriving in the room, we found out that the... more

Great location, super staff and very spacious rooms. Our bed was soooo comfortable and cozy that I found it hard to get up and out. Loved it!! GM Place and BC Center were only a few blocks away which was nice (we were there for a concert). Lots of fun, upbeat bars & taverns and shopping all around as well.... more

We arrived at the hotel just after 11:00 in the morning with the intention to drop off our bags and come later when the room would be ready, but one was available already so we were able to check immediately, which was great. The Heavenly Beds really are heavenly (although a King instead of a Queen would have been even... more