went for a night stay from toronto with 2 kids ages 5 & 10 - we stayed in one of the king suites - only complaint was it was a little small for the 4 of us especially since the kids needed the couch to sleep - i wish they made pull-outs more comfortable and the room after the bed... more

Have stayed here a few times. Always a great experience. This was the first time I stayed since they upgraded the tv's. All flat panel, nice touch. Rooms are always exceptionally clean and very well laid out. You won't be disappointed staying here, the services are great and the restuarant "Smitty's" is a landmark! more

We showed up for our wedding night at the last minute (Sunday night). They gave us a good deal on a king bed with a whirlpool in the suite. The property is a paradise with a wonderful pool area. The next morning we invited our wedding party for breakfast at the restaurant. Good breakfast! more

My family and I reserved a family suite the beginning of September to enjoy a weekend away from home. As we arrived, we realized that hotel must be very popular because we could barely find parking space. We arrived at the frontdesk only to be greeted by a nice looking young woman whom I felt truly enjoyed her job. She... more

Stopped over for the night on a drive from Chicago to Toronto. We didn't have a reservation but were able to get a room easily, even though it was after 9 p.m. The room was pricier than I expected for a Best Western, even with the CAA/AAA rate, but when we got to the room we were pleasantly surprised. The... more

My daughter, granddaughter and I stayed at this hotel for 6 nights in mid July. My husband was going to London for heart surgery. As his surgery date was changed a few times, I had to notify the hotel each day about our arrival. They held our reservation and we were not charged for the 2 days we were not... more

I don't know what the other reviewers experienced who had negative remarks about this hotel but our family has never dealt with rude staff or dirty rooms. We go to this hotel a couple of times each year for a family get-away and it never disappoints! The atrium is gorgeous, the rooms are clean and the pool is beautiful. This... more

A friend of mine had told me that the Best Western in London was very nice (as nice as a Sheraton or somthing at that level). Not sure what the other hotels were charging the week I was there, but for $150/night I was a little surprised (thought it would be less expensive) Room was pretty standard, but nice, large... more

Well I recently stayed at the Best Western Lamplighter Inn back in June with my wife and 2 sons. We were recommended by good friends of ours, but had no idea what to expect. We arrived at the hotel mid afternoon to checkin with the frontdesk. Apon arrival were greeted almost immediately by a lady whom was extreemely helpful. I... more