booked ballroom for 150 guests for 3:30 wedding but hotel had overbooked same ballroom for another function not scheduled to finish until 4 p.m.!! We found out about this overbooking 1 week prior to the wedding!! You can only imagine the distress this caused our family for things like decorating the venue etc... The hotel did manage to accommodate both... more

My husband and I stayed a night at the Brookstreet for a mini-vacation in the city. We really enjoyed our stay, check in staff was exceptional and the room was clean and comfortable. We had a great view of the golf course and outdoor pool from the 12th Floor. Our package included brunch at Perspectives and it was really good... more

I had to stay in this hotel due to business. Due to the rave reviews of the cuisine I expected that there would be some creativity and depth to their menu. Unfortunately, from a vegetarian perspective, their menu was one of the worst I've seen and it seemed that the only vegetarian options available included deep fried spring rolls, kettle... more

We arrived here after a very long night of travel, and were very warmly welcomed by the check in staff. The room was lovely and the bed was dreamy. My husband enjoyed the fitness facilities. We'll definitely be going back. more

Well my fiancé and I checked in for a quick one night getaway to the Brookstreet in Ottawa to celebrate the completion of her university degree. We arrived at around 6:30pm on Friday night and were checked in immediately, there was no waiting in any lines. They offered us a mini bar key but we declined it as we really... more

The complex itself and the spa are very nice. The staff are polite, but we thought they could have been friendlier. We chose this hotel for it’s close proximity to Scotia Bank place (10-15 minutes away) and because we booked massages in the spa. We were traveling with our dog, which was clearly stated in our original reservation, yet when... more

We booked this hotel overnight on a short stay to see a Sens game. We loved it here! The rooms are fair sized and tastefully decorated. Service was excellent we enjoyed the food (Brunch was fantastic).. We'll be going back in the summer to enjoy the Golf Couse. more

I stayed there over the Christmas holidays and I'm very glad I did. The rooms were very nice and clean with a new fresh modern look. Checking in and out both went very smoothly and no "random" charges were made like some other places. The spa and the gym were both super nice! I would recommend the spa to anyone.... more

For sure the BEST place to stay at when in Ottawa. We've stayed at Brookstreet several times, our most recent stay was over the Holiday Season/New Years Eve. From the moment we arrived to the moment we departed our stay was AMAZING in everyway! Brookstreet 's entire team is incredibly friendly and helpful. We attended the New Years Eve dinner... more