I am not sure how this "Hotel" got its rating of 3 stars (although it says 4 stars on a plague in the lobby). I would say it's more like a 1 star motel. The service was very good and they are really doing their best with what they've been given, but my God, it's time for an update to... more

One thing about this hotel that makes it better than other hotels I've been to is the service from the staff. Rooms are not high end but what we expected. The staff....EXCEPTIONAL. The concierge took his time giving us detailed info about the city. The front desk, and in particular Peter, were truly amazing. Bending over backwards to give us... more

In a word, i would give this hotel an "Eh"...the location is unbeatable however. Located just north of Rue St. Catherine, this hotel is far enough away to not have millions of people around all the time, but close enough to everything to feel like you're in the thick of it. Close to a metro, dining, shops, and museums this... more

We stayed at this hotel and I have to say it was horrible.They made us pay for a movie we didn't see, the room was dirty and in desperate need of a renovation and when we ordered room service it took 45 minutes to come.When I talked to the manager about our problems he basicly ignored me put it down... more

I just got back from a stay at the Best Western in Montreal for the Jazz Festival. The hotel was very nice, great comfortable beds, large rooms. The location of the hotel is also great, right downtown near some great shopping. However, the best part of the stay was the AMAZING service provided by our concierge - Rami. I have... more

Stayed for 2 days. Location of Hotel is good, easy to get to other parts of the city. Room was OK, but in need of decoration. Staff helpful. more

My parents booked this hotel on my behalf, for a 3 night stay in Montreal. My stay started off on a slightly shaky note though, as I arrived alone at midnight (due to severe train delays on Amtrak!) only to be told that I did not have a reservation. I insisted that I did and only after some shuffling around... more

I stayed at the Best Western Ville-Marie for three nights in the middle of April. The staff was incredibly helpful through my entire stay. My room was incredibly large and always kept clean. The free internet room downstairs was great! Traveling alone and without a laptop, I was able to keep connected with my friends and family back home. Although... more

We have stayed at the Best Western Montreal several times during our 6 month stay in Canada. The Staff are very friendly and helpful, rooms are large, beds are comfortable and rooms are clean and tidy. It is a very comfortable, well located, value for money hotel in downtown Montreal. If you are looking for 5 star luxury then this... more