We travelled to Quebec as a family, my husbank and I, 2 samll children and my parents and didn't want to shell out for 2 hotel rooms. The family suite in this hotel worked pefectly. My kids slept in the bedroom with us (we had 2 doubles in the bedroom) and my parents on the pull-out sofa in the "main... more

I stayed at the Hotel Palace Royal for two nights. The service at reception was quick and friendly even though the hotel was busy. The staff spoke both English and French. The first thing I noticed when entering the hotel was the strong smell of chlorine from the pool area - if you have any kind of aversion to this... more

Well if you are looking for a peaceful, high-end hotel, then... go next door! This hotel is family-oriented, and doesn't meet the class of a 4 star hotel. Reception is disappointing, hotel rooms are terrible, most of them are overlooking the indoor pool with a nice balcony but overlooking 100 other balconies (forget about privacy), and the rooms smell like... more

I was very pleasantly surprised by this hotel. I remember at the time when I was searching for a hotel wanting something trendy, sophisticated like the St. Germain, but they were booked up at the time. Finally the good reviews lured me to this hotel, although it looked like I was not going to get the sophistication of the St.... more

We stayed at the Palace Royale during the 2008 Pee Wee Tournament. We had a family suite with 2 queen beds and a pull-out sofa...very comfortable. Our room overlooked the Place Hydro-Quebec skating rink which was a big hit with the kids. The rink is open all winter (no charge to skate) and during Carnivale, there is music and strobe... more

My husband and our 2 daughters (early 20's) stayed here 12/26-12/30. Location is perfect for walking the city and seeing the sights. Hotel was friendly/clean. We only ate breakfast there one morning, and while I've had better eggs, most other items were just fine. Staff was friendly (embrace THEIR culture--your in THEIR country-- and you'll be fine). We will definately... more

This hotel was absouloutely exquisite. The lobby and rooms were both equally stunning, it really blew my mind. Defenitly reflects the luxurity and culture of quebec city. The rooms were spacious and comfortable and the bathroom was really nice. The view was great also, it showed all the old beautiful buildings of the city. The breakfast downstairs was so yummy,... more

I am writing to complain about the level of service provided by the Hotel Palace Royal. On Tuesday, September 11, 2007, I reserved 4 rooms from Sunday, October 28, to about Wednesday, October 31. Later that same day, I telephoned 1-800-567-5276 and cancelled the reservation as I found other accommodations. When I returned from my trip, I received a message... more

On October 2nd my husband and I flew from Vancouver to Quebec City on business (he was on business, I came along to play tourist). His convention was taking place at the Delta Hotel however it was booked, necessitating my finding another hotel. I (most thankfully) found the Hotel Palace Royal. The photos I saw and those I am posting... more