I picked this hotel for a stopover mainly because of a late flight arrival from New York JFK. The flight was delayed and I had to wait even longer for my snowboard, so I didn't get out of the airport until 3am. Despite this late, the hotel shuttle (free) came within 10-15 mins after a call request and my room... more

The service is great, and you must order room service. The food is delicious and great in portions. I usually don't order room service, but I will again. It took less than 30 minutes and prices were quite reasonable. They pay attention to detail. The hotel is very tidy and the workout room has lots of machines, plus two tv's.... more

I passed a night in the Vancouver Airport Four Points as I need to pick up my other half at the airport the next morning. Arriving at the airport, I called the hotel front-desk for the shuttle pickup which arrives 10 minutes later as promised. I was surprised at the size and airiness of the hotel lobby. This is not... more

The hotel is clean and the staff is very friendly. The room is of average size. Hotel provides free shuttle to and from the airport. There are a lot of Chinese restaurants around. The only thing which I don't like is there are too many pillows on the bed. However, on the whole it is a good hotel near the... more

This property is located approximately 15 minutes from the airport in an "interesting" part of town. The rooms were nice. However, make sure you request a room above the 2nd floor becuase there's a Karaoke bar in the lobby and a plus/minus band. Room service stops around 10p and the only other alternatives for food are a pile of Korean... more

We booked this hotel via the phone whilst in Victoria, Vancouver Island. they matched a price i had found on expedia. We booked for the night before our flight home to the UK. We arrived earlier than check in time, this was no problem and a room was found for us. Our children used the pool very clean and plenty... more

We stayed in this hotel after our Rocky Mountain tour. This hotel is in excellent location. Many restaurants & shopping area close by within walking distance. Therefore, we saved our money to rent the car. Kids loved the swimming pool so much. Only comliant is the internet connection is very slow. We will stay in this hotel again when we... more

redeemed starwood points for free stay; stayed for two nights; be cautioned: when i tried to book two nights in same reservation then website wanted to deduct more points than when i booked two nights separately, one night at a time pros: nice, new hotel; very friendly, helpful, courteous front desk staff [which is so rare to find these days];... more

Checked-in around 1pm, was given a regular room on 2nd floor, even though the sticker inside the key packet says "You've been upgraded". My nose was a bit stuffy due to the allergy, so I didn't notice the smoky smell until I came back from lunch (I reserved a non-smoking). Decided to let it go since I've already unpacked &... more