The car parking is good and secure. the hotel and room were clean, the room was spacious and bright, meals were of good quality and quantity. Friendlinesss of service and keeness to help will be my lasting memory, from booking the stay over the phone, the restaurant assistant manager and the evening bar stewardess, people genuinely cared that i was... more

Stayed here for one night but would have stayed longer as the room and view were great despite a little mist. Room was clean and nicely decorated and a very good en-suite bathroom. BUT we found the staff not to be very friendly, the Bar closed at 10.40pm making us feel not welcome and the breakfast was below average. this... more

Second visit (booked by employer). Just faded & not up to standard of most hotels I visit. Good location but rooms need an update. Average age of clientel seemed 60 to 80 and perhaps this is what they expect, but not me and if I had been paying would have been enraged at lack of value for money. more

Stayed on a business trip, hotel in middle of work and needing it. Food in restaurant excellent. more

We recently enjoyed staying at the Queens Hotel in Penzance on our way to and from visiting the Isles of Scilly. The rooms we stayed in were comfortably furnished and were well provided for. A number of the rooms at the hotel have spectacular sea views. The food was well presented and of a good standard. The service generally provided... more

This was a lovely quality hotel overlooking the sea front and in a very central position, not only in Penzance but to the surrounding areas . The service and food were excellent and the large rooms were at reasonable prices (plenty of room to spread out). We extended our stay there twice. more

I certainly enjoyed my stay in your really comfortable hotel, the good food in your restaurant and the politeness of the friendly and helpful staff. You are sure to see me again! more

A super Hotel that has been around for ever and carries the aura of service , civility and caring. I always feel I should dress in top hat and tails to suit the atmosphere. The staff are always attentive and caring and always have a professinal and friendly attitude. Home from Home! Try it and enjoy the Sea Views ,... more

Had previous stay 3 years ago and was looking forward to my stay this year. Hotel has been much improved,The room with fantastic sea views was very clean, light and airy. Breakfast was excellent and the staff very friendly and most helpful. This is an older hotel with lovely character not the usual modern every room the same boring box.... more