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21 The Lakes

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  • Rooms: 15
Lake Road Windermere LA23 2EQ England
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Check Rates and Availability: $158 £90 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 99 traveler reviews
  • What to Expect:
    • 3.5 based on 86 reviews Rooms
    • 3 based on 86 reviews Service
    • 2.5 based on 84 reviews Value
    • 3.5 based on 85 reviews Cleanliness
    • 4 based on 3 reviews Pool

Reviews of 21 The Lakes

( 1-10 of 100 )
5 of 5 stars
county durham
Oct 7, 2008

this hotel was recommended to us by family friends, and it did not disapoint us at all, the staff on arrival were extremely friendly and approachable, our room was ready with champagne and strawberries. we stayed in the contemporary suite and it was amazing, it was imaculately clean with a awesome hot tub spa bath situated in the window area,... more

4 of 5 stars
North Wales
Sep 23, 2008
1/1 found this review helpful

Me and my husband decided to have a mini honeymoon here the weekend after our wedding as our "proper" honeymoon isn't until October. We were wowed by the Hotel website and eagerly booked a 2 night break in the Bassenthwaite Mini Suite. the total cost was £326. We have no complaints about the Hotel as such, it is a lovely... more

3 of 5 stars
Manchester
Jul 14, 2008
2/2 found this review helpful

My husband and I have just returned from 21 The Lakes. We stayed in the Grassmere Suite, which is probably the best room to stay in considering what I have now read. Totally mislead on the "boutique" sales pitch. Had we have known, we would have stayed somewhere else. When we arrived our room was not ready, so we left... more

Management response from
WilHow, Manager

The Rydal Water Mini Suite has recently been refurbished to a high standard which includes a leather sleigh bed. We enjoy a high level of occupancy all year round, we recieve a high volume of recommended business aswell as having a large number of repeat business. We do get a number of complaints from professional complainers of which the majority...

1 of 5 stars
Lancashire
Jun 26, 2008
2/2 found this review helpful

Left booking to the last minute, so seems we were left with the poor accomodation. Went ahead and booked the Boutique hotel???? We arrived at 7.45pm to be told that we were too late to dine that evening even though we had pre booked and paid for it!!! Further to our dismay we were told that we wouldnt recieve a... more

Jun 23, 2008
2/2 found this review helpful

Went for a weekend break for a birthday suprise, first suprise the weather was warm and sunny, always a bonus but even this caused some issues. On checking in, the room was not ready, not an issue, complimentary coffee provided in conservatory while room was finished but if you have stated a time to be able to check in from... more

Management response from
WilHow, Manager

We are sorry that you were not happy with your stay with us at 21 The Lakes. We do say that rooms are usually ready from 2.30pm onwards but there are times during busy periods that some may not be quite ready for this time. We enjoy a high level of occupancy all year round, we recieve a high volume...

4 of 5 stars
Sydney Australia
Jun 23, 2008
0/2 found this review helpful

We found a very competitive last minute rate of 70 pounds per night and opted to break our journey north to Scotland and stay a night in the Lake District. We had the 4 poster room opposite Reception and next door to the breakfast room. The room was spacious and cutely decorated,; the bed was very comfortable and the spa... more

Jun 22, 2008
9/9 found this review helpful

Well its saturday evening and my heavily pregnant wife and i are sat in our own home when we should be in what we thought was a boutique hotel. PLEASE SPARE YOURSELF A MOMENT AND READ THIS REVIEW...i booked this hotel as part of a relaxing romantic weekend for my heavily pregnant wife. the idea was that we could have... more

Management response from
WilHow, Manager

The bed in the contemporary suite is actually an rsj so is not at all wonky and all bed have posturpeadic mattresses. We enjoy a high level of occupancy all year round, we recieve a high volume of recommended business aswell as having a large number of repeat business. We do advise and advertise as being non smoking. At the...

3 of 5 stars
harrogate
Jun 2, 2008
1/1 found this review helpful

Yes the rooms are individually decorated and furnished but this is not my definition of boutique. It is a bit tired, the decor is aged, and the bed squeaked at every turn due to old age. On the other hand, it was convenient to walk to both Bowness and Windermere, lovely and quiet on an evening, clean, and the staff... more

May 8, 2008
1/1 found this review helpful

I booked the Grasmere Suite in this hotel for three nights after viewing it on the hotel web site. I should have trusted the unease I felt when the hotel insisted on full payment at the time of booking (some three months before the actual trip). The suite was extremely tired looking and when we arrived, the bathroom had just... more

Management response from
WilHow, Manager

We are sorry that you did not enjoy your stay at 21 The Lakes. This suite is extremly popular and has a high level of occupancy with many returning customers. We do not agree that the suite is tired looking. All rooms are regularly checked for areas of maintenence & dealt with, ensuring a high standard at all times. The...

5 of 5 stars
Guisborough
Apr 30, 2008

Me and my fiance went to 21 The Lakes for a short break, we stayed mid week and stayed in the Buttermere Suite. We paid £160.00 in total for 2nights. I checked the reviews and they all seemed great so i booked the room and then the week before we went i looked at the reviews again and they were... more

Reviews of 21 The Lakes

( 1-10 of 100 )
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21 The Lakes Also Known As

Address: Lake Road, Windermere LA23 2EQ, England