Whilst planning a business trip to Lancashire I found the Best Western Carlton Hotel online and was immediately taken by the structure of the website; I called the hotel directly and made a reservation - everything was very straightforward. Upon arrival we were advised that we had received a free room upgrade; the room was first class and impeccably clean... more

I visited Blackpool to attend a meeting and I needed to stay overnight. I had originally booked the Travelodge at £65 a night , but cancelled and booked in to the Carlton via Laterooms £50 , inc Breakfast. I was pleasantly surprised , all of the staff made me feel wecolme , the room was nicely furnished - a bit... more

We took our Daughters and there partners for a night out in Blackpool for a birthday treat for one of them. The Hotel was in an excellent location easy reach of the train station, taxi rank right outside and tram stop across the road. The staff were wonderful always polite and helpful, the rooms were warm, clean and well equipped... more

The Carlton is spotlessly clean and our room was decorated tastefully with modern soft furnishings although the double bed was on the small side. The staff were very polite but not welcoming. Breakfast was good although a limited choice. The hotel lacked atmosphere and if there is a function on the residents are unable to use the bar. If you... more

very clean, friendly staff ,lovely veiws breakfast was great. Our 3 year old wanted to live there lol would go back major plus was the parking and the indian thats joined onto the hotel. more

Very nice hotel. Staff were welcoming and attentive. Breakfasts were of the nicest we have had. Unfortunately didn't have time to try the restaurant in the evening. Rooms very clean and presentable (except for cheap toilet paper!!!) and maybe a little too warm - minor details though. Will definately be returning on our annual trip to the pigeon weekend. Plenty... more

Stayed here for one night while having a night out in Blackpool over Xmas, and found the staff very helpful and polite and the rooms good for a 3* hotel (we got 2 sea view rooms). We ate at the Indian restaurant situated within the hotel, Jali, and all agreed that it was the best Indian we'd ever eaten -... more

Myself and my friend stayed in the Best Western Carlton hotel this October while going to see the illuminations for 2 nights. I let her take charge of booking the hotel and was very pleased with the Carlton. Staff were very friendly and courteous at all time, and checking in was reasonably quick. The hotel appears to be well maintained... more

We booked the Carlton on line and had read the reviews which I would say were pretty acurate. When we arrived both staff were on the phone and talking really loud! The reception was a bit scruffy and my heart began to sink. When we entered the room it stank of smoke and we had asked for a no smoking... more