we stayed at the kensington close hotel for one night as part of a pre booked package but would not have chosen it ourselves. the lobby and bar were very spacious and nice but over priced. they could of used some of the room from downstairs and put them in the rooms as they were a bit small and pokey.... more

Very average. Rooms are TINY. Bathroom is miniscule with an extremely cramped loo. Room so small the bed is against the wall and you can only get in one side. The headboard ridges had some food or sick on it which had gone dusty which I only noticed the next day. Staff very friendly and polite. Really poor bar and... more

Won a couple of e bay auctions at an ok price.As there were 4 of us tried to book two rooms only to be told the first time there were no vacancies left for e bay rooms.Rang the next day and was able to book one room straight away.We had to upgrade enabling us to get another room(£60.00 for the... more

We have just returned from a night away at the Kensington Close hotel. My partner booked this hotel as part of a theatre package and based his decision on its location and the fact it was a 4 star hotel. The location I cannot fault at all and it is brilliant literally just around the corner from the tube and... more

My experience was somewhat different from many reviewers asI was my most impressed with my room. Admiiedly I was staying in a club room which was very comfortable and spacious. I mostly ate out and had breakfast in the room and had no problems in that regard, though I can't comment on the restaurant. I have also stayed in the... more

We arrived late mroning before a room was ready and were given keys to return after the theatre show. On our return we were told our room had been changed and we then found ourselves in a tiny room which stank of cigarette smoke and the sliding bathroom door wouldn't close. We complained to the duty manager who had no... more

We arrived late and was told they didn't have a room for us, so they'd give us a club room and to come down the next day to get the type of room we reserved (and we paid in full two months in advance). Also asked if we wanted to put down 200 pounds for pre arranged credit!! The club... more

Very small rooms, mould in the bathroom and blood stains on the bed! Hotel was full so couldn't change rooms and for the price you paid you would at least expect a clean room for supposedly 4 star hotel. Great location though and rooms very quiet. more

I booked this hotel for a two night stay with my wife and infant son for its excellent location and its swimming pool (you pay €5 to use the pool; I have no difficulty with this). I requested a standard double room with a travel cot and received a prompt reply from reservations that this would be arranged. First impressions... more