Six of us stayed at this hotel last week. We really enjoyed our stay, check in was fast and efficient, rooms were lovely we were on the 5th floor beds very soft and comfy. We used the pool twice very clean staff there werent great and both times we went down there was no one at the desk so we... more

We stayed at The Crowne Plaza for two nights with our 6yr old son. The Hotel is lovely and well worthy of it's four stars. We got an amazing deal which just about made up for it's location - about an hours worth of train rides into the heart of London! Although tube/DLR prices are very good a two hour... more

Great location for the Excel, however the service in this hotel is terrible. We were not told until we arrived that the restaurant and bar would be closed for refurbishment and we were not given a reduction in the rate for this inconveniece. The bar and restaurant were not in need of a refurb. if anything needs to be replaced,... more

We stayed at the Crowne Plaza for just one night, as we were going to the Motor Show and to see Squeeze playing in the evening. We arrived before check in time and parked in the car park, having checked with reception that it would be OK. Car park is charged per 24 hours and, upon checkout, we seemed to... more

Quite far out from central london, but only 5 mins by tube to the o2 arena. DLR station next to hotel. Actually had the o2 Arena as the view from my room. Would reccommend if only travelling in to see a concert and then leaving early the next day. Not that practical if planning to shop or sight see. Especially... more

I was pleasantly surprised with the Crowne Plaza and found the service to be excellent. I read the rest of the trip Advisor reviews prior to booking and one guest had mentioned about views of the car park on one side and views of the waterside on the other. So on checking in I asked which side we'd been allotted,... more

I treated my partner for his 30th birthday, and we stayed in this hotel for one night, and it was the best night that we had ever had. The location was perfect, as there was a carribbean restaurant across the road from our hotel, which served excellent food. We made full use of the swimming pool, spa and steam room.... more

stayed at this hotel for one night in a junior suite, check in was a bit slow but once in room it was clean and well appointed, nice touches like free water and Internet access, all suites seem to have good views over the dock and the o2 arena! the bar was nice but the usual overpricing of London hotel... more

We stayed to be close to the Excel exhibition centre, which is just minutes away. The hotel is very close to the DLR which unfortunately for us was not running! The location is not convenient for the centre of London but then we didn't mind that. The service was very friendly and the food quality was good. The leisure facilities... more