This Novotel hotel is nice and modern. The lobby is very beautiful and airy, and wireless internet is available throughout the public areas. I found the staff to be quite aloof, but they were very efficient. The rooms are furnished in Novotel's new interior 'novation' design, and features a good size bed and sofa. The bathroom is very clean and... more

I write this review for completeness. I have stayed at this Novotel 3 times and always use its bar and restaurant when staying around the London ExCel Conference and Exhibition Centre. I stay in hotels in the close vicinity of the London ExCel Exhibition and Conference centre at least twice a year. I refer you to my user name for... more

Just returned from a weekend stay at the Excel with my 16 year old daughter. Hotel room was spacious and very clean.Excellent amenities. Staff very helpful and friendly. Breakfast was great. Stayed here so we could attend Expo at the Excel which was fantastic. Couldn't have chosen a better hotel as because this was an all day event, we were... more

What a smashing hotel. The check in was fast and efficient. The room was spacious, clean, with a comfortable bed and good facilities. The staff were friendly and very helpful. The hotel facilities are excellent with a great sauna, steam room and gym. Location wise, the hotel is a five min walk from the adjacent Custom House DLR station. The... more

I'd never been to London before, so I was rather skeptical on what my hotel experience would be like, based on the multitude of reviews of many of the hotels on TripAdvisor. I found the Novotel Excel through a third party travel agent, and seeing the positive reviews, decided to take a chance on it. I was SO glad I... more

I was sent to the London Triathlon as part of my company's triathlon team. They set us up at Novotel Excel. The rooms were small but clean and well appointed. The front desk was the always polite and helpful. Once Americans get over the exchange rate, they will learn that the Novotel is a great value for the money and... more

I recently stayed at this hotel with my girlfriend as we were in London for the theatre. The location is good while being some way from the centre of London its right next to a DLR station and obviously well connected by road as its next to the ExCel. Our problems started when we were checking in, we arrived just... more

We stayed here while on a trip to see Billy Elliot. The hotel was very modern throughout. The lobby area was clean and had nice decor and check in was easy and staff were friendly. Our room was nice with a view out into London although the people that came with us were on the opposite side and had a... more

This was my first stay at a Novotel and I was not disappointed. Well placed for City Airport and Excel Centre. I was given a room with an excellent view of the river. The room was small but compact. Nice bathroom products (but no robes), small but compact bathroom. Only two grips about the room - a separate loo (with... more