This hotel is one of the best i have stayed in! The staff were excellent, more than accommodating and willing to help with directing us to where we wanted to go, as we had no idea, really! The room was immaculate, and so much bigger than i had expected, really impressive. Beds were very comfortable and even though the hotel... more

Room was well appointed. Large tv, couch, comfortable bed and artsy bathroom. The toilet area was completely separate from the shower area but it wasn't too bothersome. Staff was extremely friendly and helpful. Breakfast was a large buffet with a wide variety of yummy foods. I've stayed at the Novotel in New York so was hesitant about staying here because... more

Just got back from staying at this hotel over the weekend. We booked through the hotel website & got a good deal. Clean,comfortable no frills hotel,ideal if you are visiting the O2 arena. We didnt eat in the hotel -so cant comment on that .However the service in the bar & at the front desk was efficient & pleasant. All... more

We stayed in this hotel for one night on Valentines day, 2 adults and 1 child (unfortunately we had to take our son even though it was Valentines Day!!). We read the reviews and were looking forward to our stay. We arrived early (12 noon) and the check-in staff were polite and helpful and made arrangements which allowed us to... more

We stayed at the Novotel on the 9th Feb 2008. We were booked in very efficiently, our room was ready early and so we went up. The view on the sixth floor was really good as it was a very clear bright day. Room was immaculate. Breakfast the next morning was excellent loads to choose from. Booking out was efficient.... more

If you are going to the O2 and need a place to stay look no further. I stayed here for 2 nights, 4 people with ages from 6 to 75 and nothing could have been easier. We arrived at Charing Cross station, changed and had a short train journey to Greenwich. The hotel is situated right next to the station,... more

I have stayed at this hotel 5 or so times in the last 2-3 years! The main reasons i like this hotel as are follows: Very courteous staff; excellent facilities - hair dryer, tea & coffee making facilities, mini bar, flatscreen tv, very large room, very comfy bed, always very clean, lots of space - room has sofa and desk... more

Only spent a short night at the Novotel, but it exceeded my needs. I arrived early from the US, but was given an early check in, and they allowed me to have breakfast. Food was great! Room was fine, comfortable and clean. Staff were all friendly and helpful. I would definitely come here again when the need arises. more

We stayed at the Novotel for a night when going to the O2 Arena - the rooms were above average and the location for us was excellent with good transport links to where we wanted to go (it wouldn't be ideally situated however for anyone wanting to easily visit central London). However .... on our confirmation email it listed Breakfast... more