Well after reading so many bad reviews about this hotel I have to say it didn't live up to expectations. We had a terrible journey down from the North of England (7 hours on a train), so didn't arrive at the hotel until 1.30 in the morning. The staff were very courteous and even offered to get us something to... more

a nice hotel near the tube paddington. we had 2 double rooms at third floor(no elevator) clean rooms but old. And english breakfast egg,bacon,beans . nice stuff.cheap!!! Linda more

My boyfriend booked this hotel as part of my Christmas present and he felt truly awful for it! We arrived at the hotel at approx 2pm to be told that our room was just being cleaned so we had a short wait. Once we were shown to our room we were immediately hit with the a damp smell and coldness... more

Our room was very small with no kettle, biscuits, welcome leaflets, shampoo or anything, which one would usually expect in a 3 star hotel. It was very cold, I could not even have a shower because the bathroom was absolutely freezing and dirty - luckily we were only staying one night! The worst part of the stay was when a... more

Let's get something out of the way: I think when most Americans and Canadians read something that says "3 stars", we expect something significantly more than what we get in European hotels; we expect something along the line of a decent Holiday Inn or Best Western and instead get something that's far more utilitarian --and that's certainly been the case... more

I totally agree with Giorgio182's review. The room my son and I got in mid july 2007 was nothing like those described. We were stuck in a horrible little basement room at the rear. The stairs down to the room (and the kitchen) was tacky with paint peeling and old carpets. I cannot understand how this hotel is described as... more

I visited London with my mom, who had never been there before.I tried to choose a nice hotel, with nice English breakfast(did not want to go for more expensive 4 star, because as myself work for a hotel in Ireland I expected the 3 star could be nice enough, as we would spend few hours there anyway.) We booked the... more

Easy to find from Paddington Station - easy access to all parts of London. Rooms clean & comfortable, staff friendly enough. Good breakfast - choice of cereal & toast or bacon & eggs & toast (with beans or tomatoes). Very good value for money for London. more

Basic tourist hotel about 5 minutes walk from Paddington Station. Quiet, clean, but hard beds & pillows. Nice staff at reception. Breakfast very disappointing - either you got a hot breakfast with one sausage, one bacon & one tomatoe, or cereal+milk & toast - wouldn't call it a toast though. For the one who won't spend much time at the... more