This hotel is a nice old building and generally very clean, tidy and well maintained. However there were one or two problems: Our room was very small for a double and noisy - the sound of neighbouring rooms and people in corridor was very audible. Additionally there was a constant heating duct type background noise. The light from the corridor... more

room was excellent. every member of staff where very friendly and helpful and made us feel very welcome. the food was excellent and we will be returning to this hotel in the near furture more

Great hotel placed around 1.5 miles outside the city of York. Plenty of parking on site. Check in was fast and freindly. The room I had was Room 62. This is to the rear of the hotel which has a beautiful court yard with a fountain and chairs and tables so you can relax in the surroundings with a drink.... more

Very warm welcome and staff in the restaurant were very friendly and knowledgeable in regards to menu's! room was very nice and clean with a pleasant walk down the river into town (30 - 40mins) lots of parking spaces at rear of hotel and on road at front! would definately return! more

First impression quite good & has the potential to be a good country house style hotel, . The room we stayed in was on the small side and was tired & could do with updating. Floorboards v creaky & can hear almost everything from the room above. Staff & breakfasts good more

We stayed for two nights at the York Pavilion hotel, a Friday and a Saturday. I was a little worried after reading the comments on here about noise due to wedding receptions but that turned out to be unfounded. There was indeed a wedding party on the Saturday night but nothing of it could be heard, not in the restaurant,... more

This is the third time I've stayed at this hotel and would be quite happy to stay there again. Although not in the city centre, it has the advantage of having a sizeable car park and there is then a pleasant 25 minute walk along the river. You could either then walk back or maybe get a taxi (£5 -... more

Booked the hotel via Hotel Connections after checking out the Best Western website. All looked Ok and good reviews. We had booked for 3 nights over Easter. On checking in on the Thursday we were put in an apartment across the street from the main hotel. While this was Ok (just about but basic) it was not the romantic weekend... more

My partner and I have just returned from a glorious Easter break at the Pavillion hotel, York. From the moment we arrived till the time we left, we received a level of unparalelled personal service. All of the staff made us feel very at home and went out of their way to be helpful and friendly. We have stayed at... more