Just returned from 1 night stay at this hotel. Wouldnt recommend it to future guests. First impressions on arrival were not good - felt the hotel was a little outdated and modernisation / redecoration definately needed. The info given to us by reception on arrival - how to get into bath etc was totally incorrect if you go in by... more

Just returned from wedding anniversary "special occasion" weekend Location - fantastic Staff - very friendly and helpful Room - worth paying extra for river view - en suite showers poor , no power showers - no room service - newspapers not delivered to room , Value - we paid £138 per night for 2 people , reasonable Food - very... more

I booked this hotel for my wife and I as a weekend break and left one day before we should have. The staff were appalling in their attitude and the manager more interested in a wedding party than a guest who travel writes for a hobby and second income. In the spirit of reviewing hotels I only made myself known... more

The hotel is fine if you just want a couple of days away. Clean room although small. Needed updating especially the shower area. Hotel is rather tired decor. The staff are helpfull. Beware the older receptionist! We didn't eat in the restaurant although the menu looked interesting. We were advised that they would only need half an hours notice for... more

We stayed at the Old Mill for two nights and our first night was quite a shock. We booked the room and thought the pictures showed the decor might be kind of outdated, but the rooms looked spacious enough for my parents in one room, and myself, husband and 6-year old daughter in another. What a shock when we checked... more

We have just returned from a mini-break with friends in this delightful location. The Reception could not have been friendlier, yet provided all the necessary information concisely & efficiently. Our room, whilst not being spacious was very clean & most comfortable with a river view. The bath robes & slippers were a nice touch. As we walked around the Hotel... more

I recently stayed for a couple of nights at the Old Mill, Bath with my wife and 10-month-old baby. The hotel generally was of a very good standard and the staff were very helpful and accommodating, especially regarding my daughter. They have a baby listening service which allowed us to put the baby to bed and go for dinner in... more

We had a Christmas Break package at this hotel. Stayed in the main hotel building not the Lodge. No lifts. Very comfortable, good food and very attentive, friendly and kind staff - excellent. Situation is great overlooking river Avon with mill wheel outside dining room. Plenty of parking and very accesible from the M4 - no need to go through... more

Date: New Years Eve 2007 - New Years Day 2008. We booked a 2 night stay for our New Year Break at a cost of £280.00 per head for the two nights. Not cheap - but the website described the hotel and it's facilities and it all looked from the photo's and sounded very nice, especially when we spoke to... more