My friend and i booked this hotel as we were attending an anniversary party in the area. On arrival, the place looked pretty ghastly from the outside and as we walked in the front door there was a really strong smell of cooking - not a very nice one! The man behind the desk spent about ten minutes looking for... more
Management response from
lfcjaz, Manager
If these guests had any issues with the accomodation offered they should have complained staright away so that an alternative room could have been offered. There is no point in waiting until check-out to raise any issues as it is, then, too late to rectify the situation.
The hotel has been refurbished recently and all bedrooms, bathrooms and public areas...