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Castle Hotel

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 29 reviews
29 Reviews
5.0 of 5 stars
17
4.0 of 5 stars
6
3.0 of 5 stars
1
2.0 of 5 stars
5
1.0 of 5 stars
0
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#6 of 21 hotels in Conwy
Description: Former Coaching House dating from the 15th & 18th centuries, now a Hotel.
  • Address
    High Street
    Conwy LL32 8DB
    Wales
Check Rates: $253 £127 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 28 traveler reviews
  • What to Expect:
    • 4 based on 21 reviews Rooms
    • 4.5 based on 21 reviews Service
    • 4 based on 20 reviews Value
    • 4.5 based on 21 reviews Cleanliness
    • 3.5 based on 5 reviews Dining
  • Recommended For:
    • 60% based on 23 reviews An amazing honeymoon
    • 50% based on 23 reviews Older travelers
    • 40% based on 23 reviews Families with young children
    • 30% based on 23 reviews Young singles
    • 30% based on 23 reviews Families with teenagers

Reviews of Castle Hotel

( 1-10 of 29 )
4 of 5 stars
Leeds, UK
Jul 15, 2008

Excellent weekend stay. In centre of town, walking distance to the castle and all attractions within the town walls. Excellent room, good restuarants with attentive staff. Good parking to rear which is locked after midnight - but narrow access. Throughly recommend as excellent quality traditional British hotel. more

Jun 9, 2008

I recently stayed at the Conwy for 6 nights whilst working in the area. I'm pleased to say that it was a very pleasant experience. The room was clean and well prepared and the food at breakfast and dinner was excellent, with a first class menu. All the staff were nice and very helpful. Full marks to the hotel management... more

4 of 5 stars
Altrincham, Cheshire
May 26, 2008
1/1 found this review helpful

We have stayed at this hotel many times over the last ten years, and this year we had the pleasure of staying at the hotel with our 6 month old son. As usual, our room was great (and had been refurbished to a fabulously ostentatious taste), and our baby loved the comfy cot and cosy blankets that the hotel kindly... more

Management response from
castlewales, management

Thank you for your review, and the time you took in writing it. firstly can I apppologise for the noise from deliveries that woke you up, we do have an eight o'clock delivery policy at the hotel and treat breaches of it very seriously (we have changed suppliers over it). Unfortunatly sometimes, due to reasons of their own, our suppliers...

Apr 27, 2008

I loved my stay at this hotel. The staff was very helpful, especially as I couldn't get the TV to appear from its hiding place in the box at the foot of the bed. The food was very good. I booked a suite and it was wonderful. I found it worth the extra money I paid. The whirlpool tub was... more

Management response from
castlewales, managment

Thank you for taking the time in writing your review and for sharing your comments. It is always good to read reviews from our guests because it lets us know if we do things right or we do things wrong, thankfully we don't do too much wrong!! Again thank you for your support and we look forward to welcoming you...

Apr 18, 2008
0/1 found this review helpful

We booked to stay three nights in this hotel, partially because we liked the area and partially because we stayed at the hotel some fifteen years ago (under a different owner!). We booked in the master suite, ‘Suit Caer Rhun’. Our conversations, with reception, in making the booking were very encouraging and professional. We arrived on a Sunday afternoon and... more

5 of 5 stars
manchester
Mar 26, 2008

Booked 2 nights in march 2008 easter get away . The first thing we noticed were the pleasant and friendly staff and the overall cleanliness of the hotel is second to none. The refurb is fantastic and completed to a very high standard. We booked a superior double room which was large and very very comfortable with a huge queen... more

Management response from
castlewales, manager

Thank you in the time it took you to write your review, I am very pleased to read that you enjoyed your stay with us and that even over such a busy period as easter we have exceeded your expectations. Again thank you for your support and we look forward to welcoming you back soon.

Mar 13, 2008

Amazing hotel, in great location right off the high street and around the cornor from the castle. The hotel has its own parking which is very important, because it is very hard to park in Conway. The hotel steps back in time with loads of Victoria furniture, ambient lamps and very romantic. The food in the Restaurant was good, and... more

Management response from
castlewales, manager

Again thank you for writing your review, it is always nice to hear from our guests and it is with this feed back that we try to constantly improve the product that we offer. It is also nice to see that our little touches, and posh gadgets are being well recieved!! We look forward to welcoming you back soon!

5 of 5 stars
Liverpool UJ
Feb 29, 2008

We spent 2 nights here in February 08, a good deal tempted us to have a last minute break so we made our 5th visit, and had a wonderful time. Every time we come back the new owners have upgraded or improved something and this lovely old hotel is now a real treasure. The room was very nice spotless and... more

Management response from
castlewales, manager

Thank you for your time in writing this review, it is always nice to read that what we are doing at the castle is being well recieved!! It is also nice to see that our new improvements are also being appreciated (they are due for completion june this year!) Then we can start all over again!! once again thank you...

5 of 5 stars
lancashire
Nov 4, 2007
9/9 found this review helpful

Booked several nights accommodation throughout Angelsey for our wedding anniversary. Hubby wanted to travel up on the wed night instead, so I booked this hotel on LateRooms a couple of nights before. We turned up at 9pm and the hotel looked gorgeous, lit up and on a lovely little street. We parked in the hotels private car park which is... more

Management response from
castlewales, manager

Thank you for the time you took in writing your review, and for your support in what we doing here at the castle hotel. I am glad that you enjoyed your stay with us and do not worry, we are never going to double glaze the front windows!! They wouldn't let us even if we wanted!! Again we look forward...

5 of 5 stars
Kent, England
Aug 31, 2007
3/3 found this review helpful

We weren't intending to stay in Conwy again, as we had been there a few years previous, but having discovered a dislike for Barmouth, we drove up to Conwy. We parked up and walked around the town, and came across the gorgeous Castle Hotel. The lady at reception was so helpful, and found us a room for 3 nights (well,... more

Management response from
castlewales, manager

Thank you for taking the time to write your review, I'm very glad to hear we have won you round to Conwy, and look forward to welcoming you and your new arrival back in the near future! Once again thank you for your support.

Reviews of Castle Hotel

( 1-10 of 29 )
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Castle Hotel Address

High Street, Conwy LL32 8DB, Wales