Exerienced difficulties with the booking as they had only a record of one night booking not the two I had requested. They have a rather late check in time of 4 pm but if you pay £20 per room extra you can check in earlier apparently. We asked for this but one of the two rooms we had booked was... more

This is a lovely hotel. The staff were excellent, really helpful. We upgraded our room on arrival and the staff were more than happy to help, they even showed us an example room with a better view. Our room was lovely and looked out onto the harbour. The spa was great, fantastic treatments. There was a mixture of clientele; young... more

Stayed at the Quay hotel over the Easter holidays. We booked a standard room, which was more than adequate. Lovely bathroom, big TV, only one fault ........No mini bar! Hotel food was nice for the price, service of staff was excellent. Nothing really within walking distance (bearing in mind i'm not a walking type of person), however a short drive... more

A good stay for a wintry March weekend. We booked a half day spa package which was enjoyable, but the pool facilities were a bit disappointing: no jacuzzi, tiny little sauna and characterless pool. But we had it all to ourselves which was nice. The room we stayed in was an executive on the ground floor. Nice big bed, lovely... more

We booked this hotel to have a 'grown up' getaway, before the family-filled Easter holidays! The room (a suite) was large, but layout was obscure - we couldn't use the full-length mirror as it opened towards the wall and the bed was infront of it! The spa treatments were lovely and the therapists made us feel special. In the leisure... more

We chose this Hotel because it was billed as "Wales Hotel of the year". It's a nice location with fantastic views if you pay the extra for a sea view. Careful and check when booking. We turned up and our double room was a twin, so we had to have that changed - no reduction for the hassle either. We... more

Stayed for 2 nights with a group of friends. The hotel was opened in August 2006 so everything is fairly new. The room was excellent. Everything fresh and clean. Food in the Vue Restuarant was fantastic and also bar snacks were very tasty. The view is out of this world with the hills to the right and Conwy Castle to... more

Hotel overall was fabulous! Loved the art deco styling even though it was a new build. The room and bathroom were huge with a huge bed! Lovely decoration throughout with every detail considered including a hairdryer that wasnt attached to the wall and a make up mirror! Spa area was very clean and tidy and facilities were adequate. Didnt eat... more

Excellent off-season rates, we booked directly with the hotel, which cost a little bit more (£5/night) than lastminute / expedia, although we got one of the best rooms available. The rooms are lovely, breakfast is great, the service was really good. Booked in for a half day spa treatment, which wasnt all we hope for - we were expecting a... more